Fitness Attendant

Schwartz/Reisman Centre; Vaughan; On-site; CAD 25,000 - 30,000; Part time

Job summary

The Jewish Community Centre (JCC) Vaughan Campus is seeking a part-time Fitness Attendant to welcome members and support wellness programs at the Fitness Centre. You will help with member engagement, answer questions about classes, and assist with basic operations to ensure a smooth, friendly experience.

Join a collaborative team in a diverse community hub, with opportunities to pursue Personal Training and grow within the Fitness & Wellness department that serves a vibrant community of 75,000+

Qualifications

• Passion for fitness, health, and helping others achieve wellness goals.
• Excellent customer service and interpersonal skills.
• Strong communication and problem-solving abilities.
• Ability to work independently and as part of a team.
• A positive attitude and commitment to creating a welcoming environment for all members.

Responsibilities

• Welcome members and guests to the Fitness Centre and provide exceptional customer service.
• Build positive relationships with members and support engagement and retention.
• Respond to member inquiries and provide information about programs, services, and policies.
• Assist members with navigating the Fitness Centre and accessing services.
• Promote a welcoming fitness environment and assist on the floor as needed.
• Address concerns and help enforce member Code of Conduct.
• Support outreach and retention calls as required.
• Assist with setup of programs and events as needed.

Skills

Customer service

Communication

Teamwork

Organization

First Aid & CPR Certification

Independence

Positive attitude

Education

Fitness, Kinesiology, Recreation, or related education

Job description

Are you passionate about health, fitness, and helping others? Whether you're an aspiring Personal Trainer, Fitness Supervisor, or future Fitness Manager, this role is an opportunity to gain valuable hands-on experience while working alongside experienced fitness professionals.

As a Fitness Attendant, you'll be the welcoming face of our Fitness Centre, supporting members throughout their wellness journey while developing the operational, customer service, and leadership skills needed to grow your career in the fitness industry. You'll build meaningful relationships with members, gain exposure to fitness operations, and have the opportunity to pursue Personal Training while working in a collaborative, community-focused environment.

Job Type Part-time

Department Fitness & Wellness

Location Vaughan Campus

Wage $18.00 - $22.00 per hour (based on experience)

Application Deadline November 20, 2026

About us

Who we are

The Jewish Community Centre (JCC) is more than just a workplace—it’s a vibrant hub of culture, connection, and community. As one of the largest engagement platforms in the Greater Toronto Area, we offer a diverse range of programs, including arts, fitness, education, daycare, summer camps, and more. With a bold goal to triple our community engagement by 2026, we are on a transformative path to become the beating heart of Jewish life in the region. Join us in shaping the future of the JCC experience for 75,000+ people annually!

Responsibilities

What you'll do

Create an Outstanding Member Experience

• Welcome members and guests to the Fitness Centre and provide exceptional customer service.
• Build positive relationships with members and support member engagement and retention.
• Respond to member inquiries and provide information regarding fitness programs, services, and facility policies.
• Assist members with navigating the Fitness Centre and accessing available services.
• Promote a positive, welcoming, and inclusive fitness environment.
• Interact proactively with members on the fitness floor and provide support when needed.
• Address and de-escalate concerns, while enforcing member Code of Conduct.
• Assist with member outreach initiatives, including low user/retention calls.

Support Fitness Centre Operations

• Monitor the fitness floor to ensure member safety and adherence to Fitness Centre policies and procedures.
• Ensure fitness equipment is clean, organized, and functioning properly.
• Re-rack weights and ensure all equipment is returned to its proper location.
• Maintain the cleanliness and appearance of the Fitness Centre and surrounding areas.
• Support the upkeep of fitness equipment and report maintenance concerns to management.
• Help ensure the Fitness Centre remains organized, safe, and operating efficiently during busy periods.
• Assist with fitness programs, events, and special initiatives as required.
• Support group fitness class set-up and attendance tracking when needed.

Support the Fitness Team

• Work closely with Full-Time Fitness staff to support daily operations and member needs.
• Assist with departmental initiatives and member engagement activities.
• Help create a positive team environment and contribute to the success of the Fitness Department.
• Support fitness instructors and staff with operational needs as required.

Be a Team Player

• Work collaboratively with fitness staff and other departments to deliver an exceptional member experience.
• Assist with administrative tasks and member service initiatives as required.
• Support the overall goals and success of the Fitness Department.
• Support promotion and marketing initiatives.

Requirements

What you bring

• Passion for fitness, health, and helping others achieve their wellness goals.
• Excellent customer service and interpersonal skills.
• Strong communication and problem‑solving abilities.
• Ability to work independently and as part of a team.
• A positive attitude and commitment to creating a welcoming environment for all members.
• Ability to remain organized and proactive in a fast‑paced environment.
• Current First Aid and CPR Certification.
• Fitness, Kinesiology, Recreation, or related education.

Bonus Points

• Previous experience in a fitness centre, recreation facility, or customer service environment
• Knowledge of fitness equipment and exercise best pract

Don't self-select out if you're missing a bullet point or two of this job description from your resume.We are open to candidates of all backgrounds and are committed to cultivating adiverse and inclusive team. If this job description energizes you, lets talk. The JCC does not use AI in hiring selection.