Fit4Less Region Manager - Halifax Regional Municipality (HRM) Based

GoodLife Fitness; Halifax; On-site; CAD 65,000 - 87,000; Full time

Benefits offered by this job

Free Fit4Less Black Card

Group health care plans

Unlimited growth potential

Ongoing training and development

Job summary

GoodLife Fitness in Nova Scotia is seeking a Region Manager to lead a team of club managers and drive financially healthy operations across multiple sites. You will ensure clean facilities, friendly service, and automated processes that enhance member and staff experiences while meeting company expectations.

The role requires travel to clubs four times weekly and extended trips monthly, plus recruitment, onboarding, coaching, and performance management of direct reports.

Qualifications

• University Degree or College Diploma required.
• 2 years management experience in fitness or equivalent role preferred.
• Proven ability to lead and train teams.
• Strong sales achievement and customer service skills.

Responsibilities

• Lead and develop club managers to achieve EBITDA targets.
• Oversee club operations and ensure consistent brand standards.
• Recruit, onboard, coach and manage performance of direct reports.
• Travel to clubs regularly and manage budget across sites.
• Ensure safety, cleanliness and member satisfaction across clubs.

Skills

Leadership

Team motivation

Sales targets

Customer service

Communication

Computer literacy

Confidentiality

Time management

Education

University Degree or College Diploma

Tools

Microsoft Office

Internet

Job description

**FIT4LESS REGION MANAGER** This position will be based in Nova Scotia, preferably in the Halifax Regional Municipality (HRM) area. Clubs and regular travel outside of the based area and province is to be expected. **Who is a** **Region Manager?** The Region Manager leads a team of managers and clubs to run financially healthy clubs focused on clean, friendly and automated experiences for both members and associates. The Region Manager is responsible to oversee club operations and ensures company expectations are met. **Working with Fit4Less Gives You:*** Ongoing training and development to ensure a long and successful career path.* Unlimited growth potential.* FREE Fit4Less Black Card Membership.* Group health care plans.* Fun and energetic atmosphere to come to every day!**Job Summary:** Manages processes that ensures clean and safe clubs, friendly associates, and an automated brand. Ensures constant and consistent management and completion of process expectations and opportunities to reflect the clean, friendly and automated brand .:* Ensures execution of daily, weekly and monthly cleanliness and service responsibilities and holds accountability to the brand’s expectations.* Follows expectation guidelines for completing expected/pop-in club visits with each Manager and supplies required documentation from visits.* Identifies and uses effective action plans to solve operational duties and processes that are not meeting or exceeding expectations.* Leads and trains on customer service, handling member concerns and addressing escalated member complaints.* Escalates appropriately as per processes to ensure concerns and circumstances are addressed appropriately and timely.* Leads conference calls, one on one manager calls to support and communicate company policies, procedures and expectations.* Reports and manages alongside with Club Services and Fit4Less IT regarding ongoing equipment and facility maintenance reporting to provide a clean and safe facility.* Completes actions as assigned, and from supervisor and club visits. Manages direct reports and the people requirements of the Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.:* Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget.* Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience. Manages and ensures the financial management of each club which includes achieving all revenue goals and controlling all expenses to achieve budgeted EBITDA. Ensures the success of opening and reopening of all new, conversion, acquisition, or renovating club, and launched project that operate under Fit4Less to ensure a club is operationally 100% ready to go when (re)open/launched.**Our Ideal Candidate:** * University Degree or College Diploma* 2 years success in a management role at Fit4Less or equivalent management role in the fitness industry.* Proven success in leading, training and motivating teams.* Success in exceeding individual and team sales goals.* Advanced verbal and written communication.* Advanced Customer Service.* Basic proficiency in the use of computers/technology (e.g., Microsoft office/apps, internet).* Ability to consistently keep information confidential.* Provides challenging tasks and assignments.* Can be counted on to exceed goals successfully.* Doesn't hold back anything that needs to be said and lets people know where they stand with respect.* Creates a climate in which people want to do their best.* Is tolerant with people and processes.* Accurately scopes out length and difficulty of tasks and projects and sets objectives and goals. **Working Conditions:** * Is tolerant with people and processes.* Travel time to clubs 4 times weekly.* Extended travel time to clubs, may include overnights, twice a month - monthly.* Club visits 4-7 clubs weekly.* Exposure to people who are impatient, angry, harassing or unpredictable, daily.* Exposure to conditions/cleaning that require the use of protective equipment 3-4 times weekly.**Compensation:**It is expected that the selected candidate will start at a base salary of $65,000. This position is eligible for bonuses in addition to the base salary. The annual range of expected compensation for the position is $65,000 - $87,000 determined by performance, time in the position and variable compensation earned.