Fit4Less Host - Lethbridge Town Square

GoodLife Fitness; Lethbridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a Fit4Less Host to deliver exceptional customer service and maintain cleanliness in a vibrant fitness environment. This role involves engaging with members, ensuring safety through cleanliness, and promoting membership options. The ideal candidate will possess strong communication skills, a commitment to customer satisfaction, and the ability to thrive in a dynamic atmosphere. Join a fun and energetic team that values inclusivity and offers opportunities for advancement, all while enjoying a free fitness membership. If you're passionate about fitness and dedicated to helping others, this position is perfect for you!

Benefits

Opportunities for advancement

Free Fitness membership

Fun and energetic atmosphere

Qualifications

• High School diploma or working toward completion is required.
• 1 year of teamwork and/or volunteer experience preferred.

Responsibilities

• Ensure cleanliness and safety standards are met within the club.
• Provide friendly customer service and assist with membership management.

Skills

Verbal communication skills

Written communication skills

Teamwork

Customer service

Stress management

Education

High School diploma

Tools

WHMIS Certification

First Aid, CPR-A & AED Certification

Job description

Fit4Less Host - Lethbridge Town Square

Fit4Less Host - Lethbridge Town Square

Apply locations Lethbridge, Alberta time type Part time posted on Posted 2 Days Ago job requisition id JR106981

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates, and prospective members:

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

• Welcomes everybody warmly in the club with hi, bye, and thank you.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Informs and works with the manager for progress relating to customer service and escalation support.
• Addresses, informs, and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate:

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal communication skills.
• Written communication skills.
• WHMIS.
• First Aid, CPR-A & AED Certification.
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement.
• Free Fitness membership.
• Fun and energetic atmosphere to come to every day!

Compensation:

$15.00 - $15.00

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms, or other accommodation), please let us know and we will work with you to meet your needs.