Fit4Less Host - Lethbridge Town Square

Fit4Less Canada; Lethbridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a dynamic and energetic team at a forward-thinking fitness company where your role as a Host is vital for creating a welcoming atmosphere. You'll engage with members, ensuring cleanliness and safety while promoting amenities and memberships. This position offers opportunities for advancement and a free fitness membership, all in a fun environment. If you thrive in a team-oriented setting and are dedicated to customer satisfaction, this is the perfect opportunity for you!

Benefits

Free Fitness Membership

Opportunities for Advancement

Fun and Energetic Atmosphere

Qualifications

• 1 year of teamwork or volunteer experience is preferred.
• WHMIS, First Aid, CPR-A & AED Certification is required.

Responsibilities

• Ensure cleanliness and safety for all club members.
• Provide friendly customer service and assist with memberships.

Skills

Verbal Communication

Written Communication

Teamwork

Customer Service

Stress Management

Education

High School Diploma

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates, and prospective members:

1. Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
2. Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
3. Contributes to the everybody cleans mindset.
4. Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
5. Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

1. Welcomes everybody warmly in the club with greetings such as hi, bye, and thank you.
2. Helps and educates members and guests with memberships, amenities, automation, and processes.
3. Promotes black card amenities and memberships.
4. Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
5. Completes tasks and responsibilities by set timelines.
6. Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
7. Informs and works with the manager regarding progress related to customer service and escalation support.
8. Addresses, informs, and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate:

1. High School diploma, or working toward completion.
2. 1 year teamwork and/or volunteer experience.
3. Verbal and written communication skills.
4. WHMIS, First Aid, CPR-A & AED Certification.
5. Puts effort into activities, remains calm under pressure, and handles stress well.
6. Dedicated to meeting internal and external customer expectations.
7. Values time and uses it effectively and efficiently.

Working with Fit4Less Gives You:

1. Opportunities for advancement.
2. Free Fitness membership.
3. Fun and energetic atmosphere every day!

Compensation:

$15.00 per hour.

This job posting is for an existing vacancy.

Diversity and Inclusion

We are committed to fostering an inclusive, accessible environment where all employees and members feel valued, respected, and supported. We aim to reflect the diversity of our customers and communities and meet the accessibility needs of persons with disabilities respectfully and equitably. Please let us know if you require accommodations during the recruitment or interview process.

Help Protect Yourself Against Recruitment Fraud

Beware of fake job postings on social media and career sites. To verify a legitimate application, apply through jobs.goodlifefitness.com via the secure portal. We will never ask for banking information or SIN via email, phone, or text. Confirm that any communication is from a @fit4less.ca email address. Current employees should only apply through the Jobs Hub in Workday, and all official requests will be handled through Workday only.