FIREFIGHTER INFO & COMM SYSTEMS

City of Toronto; Toronto; On-site; CAD 47,000 - 56,000; Full time

Job summary

City of Toronto is seeking a Data Analyst for Firefighter Info & Communications Systems to deliver data analysis and BI services. You will transform data into actionable insights supporting informed decisions, with a focus on reporting, dashboards, and data governance.

The role involves developing queries, building visualizations, and preparing Excel analyses and presentations. Strong analytical and communication skills are essential.

Qualifications

• Post-secondary degree or diploma in Mathematics, Data Science, Computer Science, Computer Engineering, Information Systems, Geomatics, GIS, Geography, or a related field.
• Considerable Experience (minimum 3 years) as a data or GIS analyst.
• Experience with reporting tools such as Power BI, SSRS, and SSIS in the last 5 years.
• Experience with database queries, data warehouse design, dashboards, dimensional modeling, ETL, and data integration.
• Experience with data analysis tools: SQL Server, Power BI, Python, R, GIS platforms like ESRI ArcGIS.
• Proficiency in MS Office (Word, Excel) and SharePoint.
• Strong communication, documentation, and problem-solving skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Support strategic decision making with data, statistics, visualizations, and research.
• Develop and run database queries and assist with information requests.
• Create visualizations to reveal complex data relationships for actionable insights.
• Prepare Excel analyses and PowerPoint presentations.
• Document technical procedures and data governance practices.
• Assist with analysis of response times, deployment planning and risk modelling.
• Identify data quality issues and contribute to quality assurance.

Skills

Data analysis

Power BI

SQL

Python

R

GIS

Excel

Documentation

Communication

Education

Post-secondary degree or diploma in Mathematics, Data Science, Computer Science, Computer Engineering, Information Systems, Geomatics, GIS, Geography, or a related field

Tools

SSRS

SSIS

SQL Server

ArcGIS

SharePoint

Excel

PowerShell

ETL

Data warehouse

Job description

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FIREFIGHTER INFO & COMM SYSTEMS (Data Analyst)

Position ID: 64195

Job Category: Emergency, Fire and Paramedics Services

Division & Section: Fire Services, Fire Svcs Comm, Tech & Org Performance

Job Type & Duration: Full-time, Permanent

Hourly Rate: $36.81

Shift Information: Monday to Friday, 42 hours per week; On-Call rotation (after-hours)

Number of Positions Open: 1

Posting Period: 7-AUG-2026 to 21-AUG-2026

Reporting to the Captain, Business Analytics and Decision Support Division, Toronto Fire Services, the Analyst is responsible for providing data analysis and business intelligence (BI) services that transform data into actionable information and insights to support informed business decision-making. The position's primary functions include, but are not limited to, the delivery of the following core services, with a focus on data analysis as the area of specialization.

The primary functions associated with the role include, but are not limited to, the following core services:

FIREFIGHTER INFO & COMM SYSTEMS #64195 Info Session

Monday August 10, 2026 12:00 pm - 1:00 pm

Major Responsibilities

• Support strategic decision making through the provision of data, statistical analysis, visualizations, and research.
• Develop and execute database queries and participate in analysis work or for fulfilling information requests.
• Create informative visualizations that intuitively display large or complex data relationships with the goal of providing actionable results.
• Prepare Excel analysis and PowerPoint presentations.
• Prepare and maintain technical and procedural documentation.
• Support operational and strategic initiatives such as response time analysis, deployment planning and risk modelling.
• Provide and apply quality assurance best practices.
• Assist with improving data quality through use of data analysis and tools.
• Investigate and resolve data, reporting, or performance issues, including conducting root cause analysis and implementing corrective actions.
• Identify opportunities to improve data quality, reporting processes, and analytical methodologies.
• Build rapport with team members, stakeholders, and other partners through effective communication.
• Capture, interpret and document end-user requirements for data, analysis, or reports.
• Provide stakeholders guidance or training on problem solving, analytical best practices.
• Collaborate with team in the design and development of analysis datasets, data warehouse, data models, data capture automations or other data related strategies to solve critical business problems.
• Acquire data from primary or secondary data sources or leverage existing data sets to create new data assets, and maintain assets according to established business rules and data governance practices.
• Ensure data provided to requesters comply with organizational policies and laws such as MFIPPA.

In addition to the above duties the successful candidates are requiredto:

• Continually maintain a high standard of professionalism, integrity, reliability, and credibility.
• Function as an integral member of the City of Toronto workforce to support corporate vision and mission statements.
• Function as an integral member of Toronto Fire Services to deliver and support Division specific vision and mission statements.
• Function as an integral member of Toronto Fire Services emergency response team to deliver and support Division specific goals of emergency response and preparedness.

Minimum Qualifications

Your application must describe your qualifications as they relate to the following:

Must possess:

• Post-secondary degree or diploma in Mathematics, Data Science, Computer Science, Computer Engineering, Information Systems, Geomatics, GIS, Geography, or a related field.
• Considerable Experience (minimum 3 years' experience) as a data or GIS analyst.
• Considerable experience (within the last 5 years) in reporting tools such as Power BI, SSRS, and SSIS.
• Experience related to database queries, data warehouse design, dashboard design, dimensional modeling, data integration and ETL processes and technologies.
• Experience working with data analysis tools and technologies (e.g., SQL Server, Power BI, Python, R, or GIS platforms such as ESRI ArcGIS).
• Experience using MS Office (Word, Excel, etc.) and SharePoint.
• Analytical mind with problem-solving aptitude and keen attention to detail.
• Well-developed verbal and written communication skills.
• Strong technical documentation skills.
• Proven abilities to take initiative and be innovative.
• Strong organizational skills, with the ability to lead and promote organized work practices.
• Ability to work independently with minimum supervision.
• Ability to positively interact within a diverse work environment.
• Ability to manage multiple simultaneous assignments and prioritize effectively.

Must also possess:

• Project Management or Business Analysis certification.
• Commitment to continuing education through ongoing learning.
• Knowledge of AI experience with programming (R, Python, PowerShell, JSON) or AI technologies.
• Knowledge of statistics and experience using statistical packages.
• Experience working in a public sector, emergency services, or operational environment is considered an asset.

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .