Fire & Life Safety Service Manager

Fire Safety and Protection; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Extended Health Care

Dental

Vision

Company Vehicle & Fuel Card

Job summary

Fire Safety and Protection (FSP) is seeking a seasoned Service Manager to lead installation, service, and inspection of fire alarm, security, and sprinkler systems. The role emphasizes safety, customer satisfaction, and code compliance across projects.

The ideal candidate has supervisory experience in technical environments, strong leadership and communication skills, and a customer-focused mindset to drive performance and continuous improvement.

Qualifications

• CFAA License required and experience with fire alarm and life safety systems.
• Supervisory or management experience in a technical environment.
• Strong communication, leadership, and organizational skills.
• Customer-focused mindset with a positive attitude and work ethic.

Responsibilities

• Oversee testing, inspection, verification, servicing, and repair of fire alarm and life safety systems.
• Ensure all service work complies with local and national fire, life safety, and security codes.
• Review work orders, building plans, specifications, and installation manuals.
• Conduct site inspections to verify workmanship, system performance, and compliance.
• Provide technical guidance for troubleshooting, repairs, and system modifications.

Skills

Leadership

Communication

Organizational Skills

Customer-focused

Team supervision

Education

CFAA License

Tools

Fire alarm systems

Life safety systems

Monitoring systems

Emergency lighting systems

Security systems

Job description

Fire Safety and Protection (FSP) is seeking a seasoned Service Manager to lead installation, service, and inspection of fire alarm, security, and sprinkler systems. The role emphasizes safety, customer satisfaction, and code compliance across projects.

The ideal candidate has supervisory experience in technical environments, strong leadership and communication skills, and a customer-focused mindset to drive performance and continuous improvement.