Financial Services Advisor — Customer Care & Cash Handling

Socket.dev

Nanaimo

On-site

CAD 21,000 - 30,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Market competitive pay

Monthly bonus potential

Comprehensive medical/dental benefits

Competitive paid time off

Retirement options

Education reimbursement program

Exclusive Perkopolis perks

Free company services: cheque cashing,

Money orders, Telpay/bill payment,

Prepaid Mastercard

Discounted services: foreign exchange,

Koodo services

Job summary

Money Mart in Nanaimo is hiring a store associate to deliver exceptional customer service while achieving profitability targets. You will process transactions, assess customer needs, and provide tailored financial solutions in a busy retail environment.

The role requires at least one year in financial services and sales, cash handling experience, and a high school diploma. We offer medical benefits, paid time off, retirement options, and education reimbursement through a comprehensive benefits

Qualifications

Minimum of one year of financial services and sales experience.
Ability to deliver excellent customer service in a fast-paced environment.
Cash handling and accurate cash register transactions required.

Responsibilities

Deliver results on store profitability goals.
Provide a quality customer sales experience through efficient execution of all customer transactions.
Determine customers' needs and provide them with solutions that satisfy those needs.
Handle cash and accurately enter transactions into the system.
Contact customers over the phone with past due balances and negotiate payment terms and schedules.
Complete all documentation accurately and follow safety, security, and compliance requirements.