Financial Service Representative - Branch 1650

Southern Management Corporation; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial service provider in Canada is seeking a Customer Service Representative in Thunder Bay. This full-time role involves assisting customers with access to financial products, providing exceptional service, and contributing to a dynamic team. Candidates should have a high school diploma and experience in customer service. Full benefits are offered from the first day of employment.

Benefits

Paid Time Off

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

RRSP/DPSP program with company match

Qualifications

• High school diploma, GED, or equivalent work experience.
• 6 months of customer service experience preferred.
• Availability to work full-time.

Responsibilities

• Provide excellent customer service and support.
• Work with customers to find suitable financial solutions.
• Participate in ongoing training.

Skills

Customer Service

Cash Handling

Teamwork

Education

High School Diploma or GED

Job description

If you're seeking more than just a job, join Cash Money and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At Cash Money, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Cash Money, under the umbrella of Attain Finance!

Stories of Success

In 2014, I began my journey with Cash Money, as a Financial Service Representative. I progressively moved up the ranks, holding roles as a Shift Lead, Assistant Branch Manager, and Branch Manager. The guidance of my mentors and the abundant company resourceshave been pivotal in my journey to becoming a District Manager earlier in 2023. The company’s persistent focus on personal development is a testament to its excellence and efforts in providing new learning experiences, which is why I take immense pride in working here.”

In 2015 I joined Cash Money as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

Hypatia P., Store Operations Recruiter - Canada

The Diversity & Inclusion Council feels like the puzzle piece that has been missing all along and became a game changer for me. The focus on equity, diversity, and people, is what makes this council so great! We have made real change for the employees of Attain Finance by identifying holidays, observances, and events to provide education and awareness and through rolling out programs that give back to our communities. I am proud to work for a company that prioritizes Diversity, Equity and Inclusion.”

Responsibilities

Work Location : 1080 Memorial Avenue, Thunder Bay, ON P7B 4A3

What you will be doing :

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In addition, you will :

• Be a proud brand ambassador
• Work with customers to find the best financial solutions to fit their needs
• Participate in ongoing trainings to stay up to date on our products and processes

Qualifications

What you should have :

• You should have a high school diploma, GED, or equivalent work experience
• Ability to work a flexible schedule
• 6 months of customer service experience will be an asset
• 6 months of cash handling experience will be an asset
• Availability to work full-time

Job Type : Full Time

Hourly : $18.25 - $24.25

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for the following benefits, starting on day one : Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP / DPSP program once you have completed 3 months of employment with a company match.

Key Words : Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier, Sales, Lending, Collections

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CashMoney

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• Thunder Bay, ON, Canada

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