Financial Service Representative - Branch 1650

Cash Money; Northwestern Ontario; On-site; Full time

Job summary

Join Cash Money, a leading consumer credit lender, as a Customer Service Representative in Thunder Bay. In this full-time role, you will assist customers in accessing financial solutions while being a proud brand ambassador. Enjoy competitive pay, benefits from day one, and opportunities for personal development in a dynamic team environment.

Benefits

Paid Time Off

Medical, Dental, Vision

Life Insurance

Disability Coverage

RRSP/DPSP program

Qualifications

• 6 months of customer service experience is an asset.
• 6 months of cash handling experience is an asset.
• Availability to work full-time.

Responsibilities

• Provide amazing service to customers accessing financial products.
• Work with customers to find the best financial solutions.
• Participate in ongoing trainings on products and processes.

Skills

Customer Service

Cash Handling

Teamwork

Education

High school diploma or GED

Job description

If you're seeking more than just a job, join Cash Money and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At Cash Money, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Cash Money, under the umbrella of Attain Finance!

Stories of Success

“In 2014, I began my journey with Cash Money, as a Financial Service Representative. I progressively moved up the ranks, holding roles as a Shift Lead, Assistant Branch Manager, and Branch Manager. The guidance of my mentors and the abundant company resources have been pivotal in my journey to becoming a District Manager earlier in 2023. The company’s persistent focus on personal development is a testament to its excellence and efforts in providing new learning experiences, which is why I take immense pride in working here.”

~ Dhirendra C., District Manager – Western Canada

“In 2015 I joined Cash Money as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

“The Diversity & Inclusion Council feels like the puzzle piece that has been missing all along and became a game changer for me. The focus on equity, diversity, and people, is what makes this council so great! We have made real change for the employees of Attain Finance by identifying holidays, observances, and events to provide education and awareness and through rolling out programs that give back to our communities. I am proud to work for a company that prioritizes Diversity, Equity and Inclusion.”

~ Sonja S., Branch Manager – Hamilton

Responsibilities

Work Location: 1080 Memorial Avenue, Thunder Bay, ON P7B 4A3

What you will be doing:

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In addition, you will:

• Be a proud brand ambassador
• Work with customers to find the best financial solutions to fit their needs
• Participate in ongoing trainings to stay up to date on our products and processes
  
  

Qualifications

What you should have:

• You should have a high school diploma, GED, or equivalent work experience
• Ability to work a flexible schedule
• 6 months of customer service experience will be an asset
• 6 months of cash handling experience will be an asset
• Availability to work full-time
  
  

Job Type: Full Time

Hourly: $18.25 - $24.25

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our RRSP/DPSP program once you have completed 3 months of employment with a company match.

Key Words: Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier, Sales, Lending, Collections

#CashMoney

EEO Statement

Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.