Financial Service Representative

goeasy; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company that is one of Canada's fastest-growing firms! As a Financial Service Representative, you will engage with customers to help them achieve their financial goals. This role offers comprehensive training and a supportive work culture where your contributions are valued. Enjoy a variety of benefits, including financial incentives, health coverage, and employee discounts. If you are passionate about helping others and eager to grow in a dynamic environment, this opportunity is perfect for you!

Benefits

Monthly incentive plans

Extended healthcare coverage

Employee discounts on furniture

Tuition Assistance Program

Paid volunteer days

Qualifications

• Excellent communication skills and results-oriented.
• Some experience in a customer-facing environment.

Responsibilities

• Build superior customer sales experiences through direct engagement.
• Review and evaluate prospective loans through financial analysis.

Skills

Customer Communication

Sales Skills

Financial Analysis

Empathy

Education

High School Diploma

Bachelor's Degree

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, prideful in helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when others say no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for all past due financial accounts
• Secure all required information to fulfill customer applications with attention to detail

Who you are as the successful candidate:

• Excellent communicator, people and results-oriented, driven to increase sales and customer satisfaction
• Compassionate, operate with integrity, and care deeply for customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?

Learn more about our culture by watching the video below or visiting our careers page.

At goeasy, we believe that bringing your best self to work fosters success. We are committed to cultivating a work culture where everyone feels seen and heard, and where employees can fulfill their potential. As an equal opportunity employer, we provide accommodations upon request during the recruitment process in accordance with legislative requirements across Canada. Please inform us if you require an accommodation during any stage of the recruitment process.