Financial Service Representative

goeasy Ltd; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Financial Service Representative to join their dynamic team. This role offers an exciting opportunity to engage with customers, helping them navigate their financial journeys through personalized service and support. With comprehensive training provided, you will be equipped to drive sales and enhance customer satisfaction. The company fosters a vibrant work culture that values integrity and compassion, ensuring that every employee feels valued. If you're passionate about making a difference in people's lives and eager to grow in a supportive environment, this position is perfect for you.

Benefits

Monthly and quarterly incentive plans

RRSP matching

Extended healthcare coverage

Paid personal and volunteer days

Employee discounts on various products

Tuition Assistance Program

Leadership development programs

Qualifications

• Excellent communication skills and results-oriented mindset.
• Experience in a customer-facing environment is preferred.

Responsibilities

• Build superior customer sales experiences through engagement.
• Educate customers on financial products and help them achieve goals.
• Manage collections activities for overdue accounts.

Skills

Customer Engagement

Sales Skills

Financial Analysis

Communication Skills

Compassion and Empathy

Education

High School Diploma

Experience in Customer Service

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one ofNorth America’s Most Engaged Workplaces,we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing is available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Buildsuperiorcustomersalesexperiencesby welcoming and engaging customers in person, over the phone, and by email
• Demonstratecompassionandempathyfor our customers by understanding their situation and needs and matching them to a suitable financial product
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalizeon financial cross-sales and add-on products
• Communicatethe terms and conditions of our financial products
• Reviewandevaluateprospective loans through financial analysis and other risk assessments
• Managecollectionsactivities for all past due financial accounts
• Secureall required information to fulfill customer applications for products and services with strong attention to detail

Who you are as the successful candidate:

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
• Compassionate and operate with integrity on every sale – will care deeply for our customers!
• You bring some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Whyshouldyouworkforgoeasy?

To learn more about our phenomenalculture, check out the video beloworgo tohttp://goeasy.com/careers/

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.