Financial Service Representative

Money Mart; Calgary; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Market competitive Pay

Monthly bonus potential

Comprehensive Medical/Dental Benefits

Competitive Paid Time Off

Retirement Options

Education Reimbursement Program

Perkopolis discounts

Free & discounted Money Mart services

Job summary

Money Mart is seeking a branch team member to support daily sales and customer service activities at our Calgary location. You will help drive profitability, execute transactions accurately, and provide solutions that meet customer needs.

The role emphasizes cash handling, documentation accuracy, and adherence to safety and compliance standards. The position offers market-competitive pay with monthly bonus potential and a benefits package that supports health, retirement, and education.

Qualifications

• At least 1 year of financial services and sales experience.
• Passion for customer service and problem solving.
• Ability to work in a fast paced sales environment.
• Strong communication and cash handling skills.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all customer transactions.
• Determine customers' needs and provide solutions that satisfy those needs.
• Handle cash and accurately enter transactions into the system.
• Contact customers with past due balances and negotiate payment terms.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience

Cash handling

Education

High school diploma

Job description

Branch Location

3454 - 17th Ave SE

During a typical day, you will:

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will:

• Be sales driven
• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have previous cash handling experience
• Have a high school diploma or equivalent

What we Offer:

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include:

• Comprehensive Medical/Dental Benefits
• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth.
• Exclusive Perks through Perkopolis - enjoy special discounts and offers.
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services including foreign exchange and Koodo services.
• And Much More!

Money Mart is committed to accommodating applicant's with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.