Financial Service Representative

Money Mart; Oshawa; On-site; CAD 25,485 - 28,240; Full time

Benefits offered by this job

Competitive pay

Monthly bonus potential

Competitive paid time off

Group retirement options

Education reimbursement

Exclusive discounts

Job summary

Money Mart in Oshawa, Canada, is seeking a motivated team member to assist customers and achieve store profitability goals. The ideal candidate has at least one year of financial services experience and a strong passion for customer service. With a pay range of $18.50 to $20.50 CAD per hour, plus bonuses, this role offers competitive compensation and an inclusive environment.

Responsibilities include providing quality customer service, handling transactions, and contacting customers regarding account balances. Join us in making a difference in our community!

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customer's needs and provide solutions.
• Handle cash and enter transactions accurately.
• Contact customers with past-due balances.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!

Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

What we Offer

• Competitive pay
• Monthly bonus potential based on operational success

Other Benefits Include

• Competitive paid time off
• Group retirement options
• Education reimbursement program to invest in your education and career growth
• Exclusive perks through Perkopolis – enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And much more

Branch location: 300 Taunton Rd E

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past‑due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Pay Range: $18.50 – $20.50 CAD per hour, with an additional monthly store bonus opportunity of up to $590 depending on store size, individual performance and achievement of store KPIs.

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. Money Mart will work with you to determine how to meet your needs.

Money Mart is committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation – it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.