Financial Service Representative

Money Mart; Dryden; On-site; CAD 24,796 - 28,240; Full time

Benefits offered by this job

Comprehensive medical/dental benefits

Paid time off

Education reimbursement program

Exclusive perks through Perkopolis

Discounted company services

Job summary

Money Mart in Dryden is seeking an individual for a customer service-oriented role focused on delivering outstanding sales results. The candidate will handle transactions and ensure a quality customer experience while meeting profitability goals.

A minimum of one year of experience in financial services and a passion for customer service are essential. This position offers a competitive pay range of CAD 18.00–20.50 per hour, plus potential monthly bonuses based on performance.

Qualifications

• Minimum of one year of financial services and sales experience required.
• Exceptional communication skills necessary for customer interaction.
• Ability to handle cash accurately and adhere to compliance.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of transactions.
• Contact customers over the phone with past-due balances.

Skills

Sales driven

Customer service passion

Cash handling experience

Education

High school diploma or equivalent

Job description

Position Overview

Branch Location: 439 Government St Unit 1

Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past‑due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Qualifications

• Sales driven
• Minimum of one year of financial services and sales experience
• Passion for customer service
• Previous cash handling experience
• High school diploma or equivalent

Compensation & Benefits

Pay range: CAD 18.00–20.50 per hour, with an additional monthly store bonus opportunity of up to CAD 590, dependent on store size, individual performance, and achievement of store KPIs.

Benefits include:

• Market competitive pay
• Monthly bonus potential based on operational success
• Comprehensive medical/dental benefits
• Competitive paid time off
• Group retirement options
• Education reimbursement program
• Exclusive perks through Perkopolis
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services

EEO Statement & Accommodation

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If selected for an interview, please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, Money Mart will work with you to determine how to meet your needs.