Financial Service Representative

goeasy Ltd.; British Columbia; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading non-prime lender as a Financial Service Representative. Engage with customers to help them achieve their financial goals through tailored financial products. Enjoy comprehensive training, a supportive work environment, and numerous benefits including financial incentives and personal development opportunities.

Benefits

Financial incentives including monthly, quarterly, and semi-annual plans

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage

5 personal days and company-paid volunteer days

Tuition Assistance Program

Leadership development programs

Qualifications

• Experience in a customer-facing environment.
• Ability to pass background checks.

Responsibilities

• Build superior customer sales experiences.
• Educate customers to achieve financial goals.
• Manage collections activities for past-due accounts.

Skills

Communication

Sales

Empathy

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders. We pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when everyone else says no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers. You will help them build their credit through monthly payments.

No experience? No problem! We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

• Benefits and Perks package which goes beyond your base salary:
  • Financial incentives including monthly, quarterly, and semi-annual plans
  • RRSP and Employee Share Purchase Plan matching
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off in addition to paid vacation days
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – employees have access to loans at lower interest rates
  • Tuition Assistance Program
  • Recognition opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

1. Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
2. Demonstrate compassion and empathy for our customers by understanding their situation and needs, matching them to suitable financial products.
3. Educate and empower customers to achieve their financial goals through building their credit.
4. Capitalize on financial cross-sales and add-on products.
5. Communicate the terms and conditions of our financial products clearly.
6. Review and evaluate prospective loans through financial analysis and risk assessments.
7. Manage collections activities for all past-due accounts.
8. Secure all required information to process customer applications with strong attention to detail.

Who you are as the successful candidate:

1. Excellent communicator who is people- and results-oriented, eager to drive sales and increase customer satisfaction.
2. Compassionate and operates with integrity on every sale, caring deeply for our customers.
3. You have some experience in a customer-facing environment.
4. You are able to pass background checks (criminal, employment, and credit).

Why should you work for goeasy?

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