Financial Service Representative

goeasy Ltd.; Airdrie; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Financial Service Representative to join its dynamic team. This role offers an exciting opportunity to engage with customers, helping them navigate their financial journeys and build their credit. With comprehensive training programs and a robust benefits package, including health coverage and employee discounts, this position is perfect for those looking to grow in a supportive environment. Join a company that values integrity, compassion, and employee development, where your contributions can truly make a difference in the lives of everyday Canadians.

Benefits

Monthly incentive plans

RRSP matching

Extended healthcare coverage

Paid personal days

Employee discount program

Tuition Assistance Program

Leadership development programs

Qualifications

• Experience in a customer-facing environment is preferred.
• Strong communication skills and results-oriented mindset.

Responsibilities

• Engage customers in person, over the phone, and by email.
• Educate customers on financial products and help them achieve their goals.
• Manage collections activities for overdue accounts.

Skills

Customer Service

Sales

Financial Analysis

Communication

Empathy

Education

High School Diploma

Post-Secondary Education

Job description

Join to apply for the Financial Service Representative role at goeasy Ltd.

2 months ago Be among the first 25 applicants

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, and we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you’ll generate sales and manage overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience, but looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s In It For You
Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing is available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and other risk assessments
• Manage collections activities for all past due financial accounts
• Secure all required information to fulfill customer applications for products and services with strong attention to detail

Who You Are As The Successful Candidate

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
• Compassionate and operate with integrity on every sale – will care deeply for our customers!
• You bring some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?

To learn more about our culture, check out the video below or visit goeasy.com/careers.

At goeasy, we believe in fostering a work culture where everyone feels seen and heard, and where employees can fulfill their potential. We are an equal opportunity employer and provide accommodations upon request during the recruitment process.