Financial Empowerment Program Facilitator – Full Time

Momentum Community Economic Development Society; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

Momentum Community Economic Development Society seeks a Program Facilitator to deliver Financial Empowerment program sessions, manage participant intake, and coordinate outreach in Calgary. You will work with FE Manager and team to meet funder outcomes and provide wraparound supports.

You will engage diverse participants, maintain records in Dynamics 365, and help with program reporting while upholding Momentum's values of equity and inclusion.

Qualifications

• Post-secondary degree in Social Work or related field.
• Strong facilitation, instructional and public speaking skills.
• Experience in program management with evaluation and results.
• Experience in working with multi-cultural and/or barriered individuals.
• Strong organizational, interpersonal and coordination skills.
• Able to work independently and in a team.
• Good decision making and analytical skills.
• Non-profit sector experience and working with volunteers.
• Knowledge of financial literacy is an asset.
• MS Office suite and Outlook proficiency.

Responsibilities

• Deliver FE program information sessions and workshops.
• Intake, assessment and participant data management.
• Meet outcomes per program logic and funder contract.
• Coordinate scheduling of workshops and guest speakers.
• Engage and select suitable candidates for the program.
• Provide wraparound supports and referrals as needed.
• Maintain participant records and reporting for Momentum and funders.

Skills

Facilitation

Public speaking

Program management

Outreach

CRM Dynamics

Multicultural sensitivity

Team collaboration

Organizational skills

Analytical thinking

Non-profit experience

MS Office

Education

Post-secondary degree in Social Work or related field

Tools

MS Office

Outlook

Job description

At Momentum, we are committed to building a society where everyone belongs. Where we are all valued for who we are and where we are all given the tools and opportunities to build the life we want. We value diversity, and we believe everyone has a role to play in building a just and equitable society. We’re changemakers transforming our community for the good of all.

The Organization:

Momentum is a community economic development organization committed to innovative approaches to poverty reduction. Momentum empowers people to develop the skills and knowledge they need to manage their finances, start their own businesses, and train for a new job. With this focus on adult education, entrepreneurship, and community, we provide an environment for people to reach their goals.

Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high-trust, high-performance workplace cultures.

We offer competitive compensation and benefits, and we prioritize creating an open, equitable, inclusive, and growth-focused environment for everyone at Momentum. If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience. To learn more about our values visit our website.

Responsibility:

The Program Facilitator reports to the Financial Empowerment (FE) Manager and is accountable for the effective delivery of the FE program(s) assigned to the role. The role may involve working with adult and/or youth participants. Associated duties include performing community outreach, facilitating of educational workshops and information sessions, participant intake and assessment, participant data management, and comprehensive wraparound supports for participants through the program length. This position is responsible to meet the outcomes as specified by the program logic model and funder contract.

Objectives:

Intake and Assessment Outcomes:

• Implement and monitor marketing activities for FE programs.
• Deliver presentations about the program in the community and to Momentum staff and classes.
• Schedule and conduct program information sessions.
• Manage the interview and selection process as per Momentum and funder guidelines.
• Engage & select suitable candidates for the program, engaging other relevant team members (eg: FE Manager and FE Coordinator)
• Ensure unaccepted candidates are referred to other more appropriate interventions.
• Facilitate and deliver the information sessions associated with the program.

Program Management & Reporting

• Support the coordination and delivery of the assigned program, including scheduling workshops, guest speakers, and special events, while ensuring a high-quality participant experience.
• Establish and maintain strong relationships with participants, providing ongoing support, monitoring progress, and maintaining a steady relationship online and through in-person interactions
• Implement evaluation and feedback.
• Workshop facilitation when needed.
• Enforce participants’ attendance, participation, and other program policies.
• Ensure program policies and procedures are in alignment with Momentum and funders.
• Contribute to internal and external reporting
• Consistently maintain accurate and updated participant records through the Dynamics 365 CRM

Participant Support

• Support participants’ day-to-day concerns, particularly with respect to the content, financial issues, personal matters, attendance, etc.
• Make appropriate referrals as required and follow up regarding outcomes.
• Maintain familiarity with the scope and variety of services and programs available to support participants.

Organizational and Community Involvement

• Attend team meetings, Momentum staff meetings, community meetings and events.
• Participate in organizational activities – Committees, monthly chores, reception cover off, etc.
• Maintain an awareness of issues in the broader community/economy affecting participants and the work of the program.
• Develop and maintain relationships with referring agencies.Ensure Momentum’s values are reflected in the work.
• Contribute to Momentum’s culture and shared accountability by working collaboratively with others and pitching in to get things done beyond the scope of one’s own role.
• Participate in team, Momentum and community meetings, committees, activities, and events as capacity allows.
• Attend relevant training, conferences, seminars, and workshops, as schedule allows.

Qualifications, Experience and Competencies

• Post-secondary degree in Social Work or human services related field, Education, Communication or Business, complemented by other training or experience adult education or case management.
• Strong facilitation, instructional and/or public speaking skills
• Experience in program management, including evaluation and achieving results
• Experience in working with multi-cultural and/or highly barriered individuals of all ages
• Strong organizational, interpersonal and coordination skills
• Able to work well independently and within a team setting
• Good decision making and analytical skills
• Relevant experience in non-profit sector and working with volunteers

• Strong knowledge of financial literacy, an asset
• Strong computer literacy including MS Office suite and Outlook

Closing Date: Until a suitable candidate is found.

We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.

To see why Momentum is a great place to work and what we have to offer visit www.momentum.org.

We request that applicants state salary expectations in their cover letter.