Finance Manager

Westgatehonda; Ontario; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading family-owned dealership in Ontario seeks an F&I Manager who will be responsible for selling financing and insurance products while ensuring exceptional customer satisfaction. This role requires strong interpersonal skills, relevant certifications, and the ability to work both independently and as part of a team.

Benefits

Competitive benefits and compensation plan

Opportunity for personal growth and ongoing training

Qualifications

• Experience in financial product sales and customer service.
• Ability to maintain compliance with Ontario laws and dealership procedures.
• Strong attention to detail and organizational skills.

Responsibilities

• Sell financing, insurance, and other aftermarket products.
• Maintain documentation and ensure compliance with regulations.
• Build strong relationships with clients and vendors.

Skills

Interpersonal Skills

Problem Solving

Computer Skills

Education

Valid OMVIC certification

Valid driver’s license

Tools

Dealership Management Systems

Job description

Westgate Hondahas anopportunity for an F&I Manager to join our family-owned andoperateddealership. Westgate Honda is experiencing great growth in our sales departmentand would like to offer the right person the chance to contribute to a salesteam that delivers exceptional customer satisfaction. For over 46 years,Westgate Honda has believed in exceeding our customers’ expectations and hasachieved the Honda Driving Excellence award.

TheF&I Manager is responsible for developing ongoing and long-termrelationships with customers and is knowledgeable in mattersof financing, insurance and warranties. As a team player the F&I Managerstrives to develop collaborative relationships throughout the dealership.

Job Duties:

• Sell financing, mechanical repair servicecontracts, GAP insurance, credit insurance and other Aftermarket productsto clients.
• Utilize dealership management systems and procedures todeliver exceptional customer service.
• Maintain a current knowledge of manufacturer products, rebates,financing, leasing and incentive programs.
• Read, understand and adhere to all rules, regulations andprocedures as required by the employer, Honda Canada and OMVIC.
• Work in strict compliance with the laws of Ontario and Canada.
• Ensure all work performed is thorough, accurate and completed ontime.
• Prepare all documentation, contracts, registration,submission, funding, commissioning, etc. related to all transactions andsales/leases of vehicles.
• Maintain all reports and records as required by the manufacturer,dealership and suppliers.
• Attend sponsored training as scheduled.
• Ensure quotes for products and services are competitive.
• Establish and maintain strong and professional relationships withall financial institutions, manufacturer finance centres and third-partyvendors.
• Keep customers and staff updated on the progress for vehicledelivery.
• Consistently meet and exceed customer expectations.
• Handle and resolve customer complaints in a courteous andprofessional manner, ensuring a positive outcome and maintaining a highlevel of customer satisfaction.
• Assist the sales and management team maintain and organize/cleanthe lot presentation.

Skills and Competencies:

• Valid OMVIC certification.
• Valid driver’slicense.
• Ability to work in a team as well as on their own.
• Excellent interpersonal skills with an upbeat and engagingattitude.
• Excellent verbalcommunication and pleasant demeanor.
• Self-motivatingwith a strong work ethic.
• Organized andpays high attention to detail.
• Ability toproblem solve and deal with difficult situations.
• Computer skillsand understanding of technology.
• Flexible and opento change.
• Team player
• Results-orientedand accountable.
• Experience withDealership Management Systems is considered an asset.

Why Work for Westgate Honda:

• A competitive benefits and compensation plan
• Opportunity to achieve personal growth, ongoing training, andsupport.

We thank all candidates in advance, however, only those being consideredfor an interview will be contacted.

Westgate Honda is an equal opportunity employer committed to diversityand inclusion in the workplace. We are committed to providing accessibleemployment practices that are in compliance with the Accessibility forOntarians with Disabilities Act (AODA). Accommodations are available onrequest for candidates taking part in all aspects of the selectionprocess. For accommodation requests, please email hr@westgatehonda.