Field Technician

Rippling, Inc.; Canada; Remote; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Tools allowance

Overtime opportunities

Telus Health (telemedicine)

Group insurance

RRSP/DPSP

Referral bonus

Job summary

Manulift in Canada is seeking a Road Service Technician to service Merlo telescopic equipment for a growing client base. You will diagnose repairs over the phone and on-site, explain findings to non-mechanics, and plan maintenance.

The role requires a heavy equipment mechanics diploma, 2+ years' experience, and strong hydraulics/electrical knowledge. You will order parts, document service activities, and collaborate with the team. A valid driver's license is essential.

Qualifications

• Diploma in mechanics (heavy equipment).
• 2+ years as road technician or heavy equipment mechanic.
• Strong hydraulics, electrical and electronic knowledge.
• Valid driver’s license with clean record.
• Good work ethic, meticulous, independent.
• Strong written and oral communication skills.

Responsibilities

• Diagnose repairs over the phone and on-site.
• Explain diagnoses to non-mechanics.
• Plan and manage repairs and scheduled maintenance.
• Complete service documents clearly and on time.
• Order parts required for repairs and maintenance.
• Follow warranty procedures and credits.
• Promote Manulift values to clients.
• Perform other duties as assigned.

Skills

Diagnostics

Maintenance planning

Warranty procedures

Parts ordering

Customer communication

Hydraulics knowledge

Electrical/electronic systems

Valid driver’s license

Education

Diploma in heavy equipment mechanics

Job description

We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions have a direct impact on the success of the company. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses.

Reporting to the Road Service Foreman, the Road Service Technician, will be responsible for servicing various clients. This person will be the main contact in the area for repairs and maintenance of their Merlo telescopic equipment.

Main responsibilities:

• Employ diagnostic methodologies to determine repairs required over the telephone and on site.
• Explain diagnosis and needed repairs to non-mechanical individuals.
• Efficiently plan and manage repairs and scheduled maintenance.
• Complete the various service documents clearly within the prescribed time.
• Order parts needed to repair and maintain equipment.
• Follow procedures for Warranty work and parts crediting.
• Promote Manulift values to existing and potential clients.
• Perform other duties as assigned.

Experience and desired skills:

• Diploma in mechanics (heavy equipment).
• More than 2 years of experience as a road technician or as a heavy-duty or construction equipment mechanic.
• Advanced knowledge in hydraulics, electrical and electronic.
• Valid driver’s licence with a clean driving record.
• Good work ethic, meticulous, motivated and independent.
• Strong written and oral communication skills.

Why Manulift?

• Salary based on your experience.
• $1000 allocated for the purchase of tools.
• Schedule from Monday to Friday during the day or from Monday to Thursday evening ($3 premium for evening shift).
• Possibility of overtime.
• Continuous training with trainer and technical support nearby.
• Work clothing and boots provided.
• Telemedicine service from day one (Telus Health).
• Group insurance paid at 75% by Manulift.
• Group RRSPs and DPSPs.
• Participation in team activities, recognition evenings and family days.
• Amount allocated for physical activity.
• Collaborative leadership.
• Generous referral bonus of up to $ 5000 depending on the position.