Field Services Engineer

Nanoprecise Sci Corp; Toronto; On-site; CAD 65,000; Full time

Job summary

A leading company in predictive maintenance solutions is seeking a Field Services Engineer to oversee the installation and maintenance of IoT devices. The role offers comprehensive training and the flexibility to manage schedules while ensuring safety and effective communication with clients. Ideal candidates will have a strong engineering background, excellent problem-solving skills, and the ability to work independently or as part of a team. Opportunities for personal development and competitive compensation are provided.

Benefits

Health Insurance

Growth Opportunities

Dynamic Environment

Regular Performance Reviews

Qualifications

• Bachelor’s degree in Engineering or equivalent experience required.
• Solid understanding of vibration analysis and condition monitoring.

Responsibilities

• Ensure installation quality and safety for customers.
• Track installation metrics and communicate effectively with clients.
• Manage flexible work schedules while adhering to deadlines.

Skills

Problem Solving

Troubleshooting

Communication

Interpersonal Skills

Education

Bachelor’s degree in Engineering

Tools

Electrical Knowledge

IOT Knowledge

Networking/Wireless Communications

Job description

Nanoprecise Sci Corp is an automated AI-based predictive maintenance solution provider that facilitates early detection of even small changes in machine operations well before they impact production or cause downtime. Nanoprecise specializes in the implementation of Artificial Intelligence and IIoT technology for predictive asset maintenance and reducing the carbon footprint of manufacturing plants. We are defining the industry’s service standard for the monitoring & analytics of all types of industrial machines, through our leading energy efficiency & health analytics platform for industrial assets. We work with companies across various sectors to help drive their Industry 4.0 journey.

Know more about us here https://nanoprecise.io/

Overview of the role:

Nanoprecise is looking to add Field Services Engineer positions focused on the installation, maintenance, and training of IoT devices across various industries. The position requires a strong foundation in mechanical engineering, vibration analysis, or condition monitoring and offers comprehensive training in IoT technologies, making it ideal for individuals looking to expand their skill set in a rapidly evolving field. Engineers will have the flexibility to manage their schedules while adhering to customer deadlines, safety protocols, and ensuring effective communication with clients and team members.

Key Responsibilities:

• Own installation quality for customers and partners ensuring that hardware is installed in a way that meets our goals of collecting the best data for our analytics possible in each unique production environment
• Own the onsite safety of the Nanoprecise team by planning for a safe installation every step of the way, including JSA form, PPE compliance, and customer safety training
• Follow installation SOP which ensures that the quality of the installation will allow for the best data collection and the best customer experience
• Ensure that installation metrics are tracked and reported
• Ensure clear and professional communication with customers and team members
• Complete site survey or installation reports in a timely manner for each customer
• Complete a post-visit handover of information to the account team
• Collaborate with the Account Teams for specific industry customers to align communication between sales and operations
• Manage a flexible work schedule, adapting to varying workloads with the ability to plan up to 4-6 weeks in advance
• Function as a technical knowledge SME for assigned industry sectors and/or customers; maintain pulse on industry and customer needs
• Advise on internal technical strategy and training to meet the needs of assigned industry sectors and/or customers
• Function as liaison and primary interface regarding technical needs of the assigned industry sectors and/or customers
• Assist in new product rollout to help create Field Procedures in conjunction with the Product Team/Hardware/Firmware
• Assist or create new Field Procedures to improve Field Operational efficiency and quality
• Compliant with all Field Service and Safety Training necessary by geography
• Complete any Advanced Training assigned

Qualifications:

• Bachelor’s degree in Engineering, Engineering Technology or related field, or equivalent field experience
• Electrical, IOT, and Networking/Wireless Communications knowledge and experience
• Solid understanding of vibration analysis and condition monitoring in an industrial environment
• Ability to work independently, or as part of a team
• Strong problem-solving and troubleshooting skills
• Excellent command of English language, both in writing and speech for effective communications
• Spanish language experience is a plus
• Ability to establish priorities systematically with focus and organization
• Strong interpersonal skills: ability to build trust and rapport and effectively communicate with co-workers, employees and customers
• Must be readily adaptable to fast-paced, changing/evolving environment
• Travel to customer locations in North America required up to 80%
• Ability to travel internationally up to 20% of the time
• Extended or alternate hours are required to complete some special projects

Great reasons to apply for this role:

• Exciting and dynamic environment with a great leadership team. Regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• A global workforce of multi-cultural and talented colleagues
• Amazing growth opportunities for your personal development
• Access to our health Insurance program and so much more!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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