Field Service Technician, Mining Rotational 7/7

Toromont Cat; Sault Ste. Marie; On-site; CAD 55,000 - 75,000; Full time

Job summary

Toromont Cat is seeking a Field Service Technician to provide expert service directly at customer sites. The role emphasizes safety and integrity, requiring strong mechanical skills and customer relationship management in the heavy equipment sector. A competitive benefits package and wide-ranging opportunities for growth are offered to the applicant who joins their team.

Benefits

Competitive total rewards including benefits and premiums

Opportunities for flexible work schedules

Continuous training and development

Qualifications

• Completion of a post secondary education in a relevant field.
• Currently 421A licensed, with preference for applicants with active licenses.
• Minimum 3 years of experience in heavy equipment repair.

Responsibilities

• Diagnose mechanical problems and use Caterpillar testing equipment.
• Provide superior service while maintaining customer relationships.
• Ensure quality workmanship in repairs within established time standards.

Skills

Mechanical diagnosis

Customer relationship management

Safe work behaviors

Education

Post secondary education in heavy duty mechanics

Tools

Caterpillar testing equipment

Job description

Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

• Please note this will be on a 7/7 rotation **
  
  

Shift premiums apply

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
  
  

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits
  
  

Must-haves for this role:

• Completed a post secondary education in a field related to heavy duty, heavy engine or heavy vehicle mechanics?
• Currently 421A licensed ( If close to challenging exam, please apply anyways)
• Minimum 3 years of experience in repair and service of mining heavy equipment (ideally underground mining equipment)
• Familiarity with Cat systems (ET and SIS) an asset
• A valid Driver’s License (DZ License preferred)
  
  

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!