Field Service Technician, Mining Rotational 7/7

TCAT Div of Toromont Industries Ltd; Sault Ste. Marie; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. This role involves traveling to customer sites to provide top-notch service on heavy equipment, ensuring repairs are done efficiently. You'll work in a safety-focused environment, with opportunities for growth and development through internal training programs. Enjoy a competitive wage and flexible work schedules while being part of a leading equipment dealer representing a renowned brand. If you're passionate about heavy machinery and customer service, this position is perfect for you.

Benefits

Flexible work schedules

Continuous learning opportunities

Competitive benefits

Shift premiums

Qualifications

• 3+ years of experience in repair and service of mining heavy equipment.
• Must hold a 421A license or be close to challenging the exam.

Responsibilities

• Diagnosing mechanical issues using Caterpillar testing equipment.
• Maintaining quality workmanship to repair Caterpillar equipment.

Skills

Mechanical Diagnosis

Customer Service

Safety Compliance

Problem Solving

Education

Post-secondary education in heavy-duty mechanics

Tools

Caterpillar testing equipment

Job description

Field Service Technician, Mining Rotational 7/7

Job Category: Skilled Trades

Requisition Number: FIELD006373

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• Posted: May 2, 2025
• Full-Time
• Rate: $49.60 CAD per hour

Locations

Showing 1 location

Sault Ste. Marie, ON P6A5K7, CAN

Description

Toromont Cat is seeking a Field Service Technician, Heavy Equipment, to visit customer sites in a Toromont Service truck. The role involves providing superior service and product expertise to ensure repairs are completed efficiently and with integrity.

Note: This position operates on a 7/7 rotation

Shift premiums apply

As a Toromont Cat Field Service Technician, you will:

• Work within a safety-focused organization prioritizing your well-being
• Serve as part of a leading equipment dealer representing the Caterpillar brand
• Have opportunities for continuous learning, growth, and development through internal training programs
• Receive competitive rewards including wages, benefits, and premiums (as eligible)
• Enjoy flexible work schedules and opportunities across multiple locations in Eastern Canada

Typical daily responsibilities include:

• Demonstrating a strong work ethic and positive attitude to complete tasks efficiently
• Practicing safe, environmentally sound work behaviors in line with Toromont’s Health and Safety standards
• Diagnosing mechanical issues using Caterpillar testing equipment and technical skills
• Maintaining quality workmanship to repair Caterpillar equipment within established timeframes and building trusted customer relationships through regular site visits

Must-have qualifications:

• Post-secondary education in heavy-duty, heavy engine, or heavy vehicle mechanics
• Currently hold a 421A license (applicants close to challenging the exam are encouraged to apply)
• At least 3 years of experience in repair and service of mining heavy equipment, preferably underground mining equipment
• Familiarity with Cat systems (ET and SIS) is an asset
• Valid Driver’s License; DZ license preferred

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has the industry knowledge, dealership infrastructure, and service focus to support our Construction, Mining, and Power Generation customers. We prioritize employee growth, customer satisfaction, and a strong partnership with Caterpillar. Join us and become part of the Toromont family—your success is our success!