Field Service Technician - Hands-On Repairs, Training Provided

TPD® Workforce Solutions; Edmonton; On-site; CAD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

TPD® Workforce Solutions is seeking a hands-on Service Technician to travel within a designated territory in Canada, performing professional repair work and customer service. Training is provided and prior window or glass experience is not required.

You’ll use hand and power tools, measure precisely, and interact with customers to deliver a quality service experience. The role emphasizes independent field work, safety compliance, and efficient management of schedules and parts.

Qualifications

• At least 1 year of customer service experience.
• Strong mechanical aptitude and willingness to learn.
• Experience using common hand and power tools (drills, saws, levels, tape measures).
• Ability to take accurate measurements and perform basic math.
• Excellent verbal and written communication skills and problem-solving abilities.
• Valid driver’s license and clean driving record.
• Able to lift up to 45 lbs and work from ladders/scaffolding.

Responsibilities

• Travel to customers’ homes for scheduled service appointments and complete warranty and non-warranty repairs.
• Diagnose and resolve issues by adjusting components, replacing parts, and making necessary repairs.
• Perform water tests, take accurate measurements, and document completed work.
• Review work orders to ensure accuracy and that all required work is completed.
• Identify and requisition parts needed for field repairs.
• Manage daily appointments and territory efficiently while meeting service deadlines.
• Communicate professionally with customers and provide a positive service experience.
• Follow all safety policies and procedures, including required PPE.
• Work independently while maintaining a high level of organization and attention to detail.

Skills

Customer service

Mechanical aptitude

Hand tools

Power tools

Measurements

Problem solving

Communication skills

Construction/trades background

GPS usage

Driver's license

Lifting 45 lbs

Ladders/scaffolding

Tools

Drills

Saws

Levels

Tape measures

Job description

TPD® Workforce Solutions is seeking a hands-on Service Technician to travel within a designated territory in Canada, performing professional repair work and customer service. Training is provided and prior window or glass experience is not required.

You’ll use hand and power tools, measure precisely, and interact with customers to deliver a quality service experience. The role emphasizes independent field work, safety compliance, and efficient management of schedules and parts.