Field Service Technician (H)

Munters Canada Inc (MCD); Mississauga; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and PTO

401K matching

Tuition reimbursement

Professional development

Team-building events

Modern equipment

Job summary

Munters Corporation is seeking a Field Service Technician to travel to customer sites across Canada, diagnose and repair commercial/industrial HVAC equipment, and train customers on standard Munters systems.

The role requires 3-5 years in HVAC, strong communication, and the ability to obtain CFC certification within 90 days. Heavy travel, outdoor work, and safety PPE adherence are expected.

Qualifications

• 3-5 years’ experience in the commercial or industrial HVAC industry or HVAC school background
• Willingness to travel 80% with ability to travel by plane
• Able to obtain a CFC Certification within 90 days of hire
• Experience with HVAC/Refrigeration systems; PLC knowledge preferred
• Strong written and verbal communication skills
• Basic knowledge of electrical schematics

Responsibilities

• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on HVAC equipment.
• Provide customer training on standard Munters equipment.
• Submit detailed field service reports with technical feedback.
• Communicate professionally with customers in person, in writing and by phone.
• Promote sales and service on company equipment.

Skills

Communication skills

Troubleshooting

HVAC knowledge

Education

HS Diploma or Equivalent

HVAC school or apprenticeship

Tools

EPA Universal/608 License

PLC knowledge

Electrical schematics

Job description

Job Title: Field Service Technician

Location: Canada

Company: Munters Corporation

About US:

Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.

Job Description:

Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.

Roles and Responsibilities:

• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on all equipment.
• Provide customer training on standard Munters equipment.
• Provide technical feedback on equipment by submitting detailed field service reports.
• Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills.
• Promote sales and service on company equipment.

Requirements:

• 3-5 years’ experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school.
• Ability to travel extensively 80% and ability to travel via plane.
• Able to obtain a CFC Certification within 90days of hire.
• Experience with HVAC/Refrigeration systems and components PLC (Programmable Logical Controls) highly preferred.
• Strong Written and verbal communication skills needed.
• Basic knowledge of electrical schematics.

Physical Requirements:

• Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc.
• Ability to lift to 55lbs using proper lift techniques.
• Ability to stand long periods of time on your feet up to 8hrs a day.

Work Conditions:

• You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires.
• Ability to travel and be away from home for several days at a time.
• Willingness to take "On-call" duties as required.
• Willingness to occasionally work weekends and/or holidays.
• Willingness to work outdoors in all types of weather conditions.
• Willingness and ability to work 6 feet or more above the ground as required.
• Willingness and ability to use PPE and safety equipment harness and tie off points.
• Willingness and ability to use proper ladder safety and proper methods.

Education Requirements:

HS Diploma or Equivalent HVAC school or equivalent English Language primary.

Preferred Skills/Certifications:

• HVAC/R WITH COMMERCIAL/INDUSTRIAL Technical skills or trade school.
• EPA Universal/608 CFC License.

Benefits:

• Competitive Salary
• Comprehensive health, dental, and vision insurance plans
• Generous vacation and paid time off
• 401K retirement savings plan with employer matching
• Professional development opportunities, including tuition reimbursement, and conference attendance
• Company-sponsored social events and team-building activities
• State-of-the-art equipment and tools to support your work

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

Join Munters and become part of a dynamic team shaping the future of climate solutions. Embrace the opportunity for personal and professional growth in an inclusive, forward-thinking environment. At Munters, your journey is our journey — let's innovate for a brighter future together. A diverse and inclusive organization spurs innovation, lifts performance and creates greater business value. That’s why DEI is the foundation of our long-term strategy. We are commited to building a workplace for everyone and work to counter systemic bias, prevent harassment and discrimination and ensure employee health, well-being, work-life balance, community involvement and more.

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