Technician Lead

Trane Technologies plc; Laval; On-site; CAD 58,000 - 82,000; Full time

Job summary

Trane Laval is hiring a Technician Supervisor to lead the HVAC technician team, provide technical guidance, and ensure safety and quality on job sites. The role requires coordinating field operations, mentoring technicians, and partnering with service leaders to deliver turnkey projects.

The ideal candidate has a vocational refrigeration/AC diploma, a Journeyperson Refrigeration licence, and at least five years of HVAC experience, with strong bilingual communication in French and English.

Qualifications

• HVAC leadership and field supervision experience.
• Strong communication and organizational skills.
• Ability to coordinate and mentor technicians across sites.

Responsibilities

• Lead the training, coaching and development of HVAC technicians.
• Provide technical guidance and day-to-day support to HVAC technicians.
• Ensure health and safety rules on job sites and help implement policies and training.
• Coordinate, assign and dispatch HVAC technicians; act as Project Manager for small turnkey service projects.
• Support team with customer interactions and equipment repair coordination.
• Maintain accurate service records and reports; manage inventory and vehicle maintenance.

Skills

Team leadership

HVAC expertise

Bilingual (FR/EN)

Education

Vocational diploma in refrigeration and air conditioning

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work: Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

Trane in Laval is seeking a Technician Supervisor to join our team.

What you will do

• Lead the training, coaching and development of HVAC technicians.
• Provide technical guidance and day-to-day support to HVAC technicians.
• Ensure health and safety rules and requirements are applied on job sites and participate in the implementation of appropriate policies, procedures and training, including site audits.
• Collaborate with the Service Manager and Health and Safety representative in the event of incidents or accidents.
• Support the coordination, assignment and dispatch of HVAC technicians.
• Work closely with the Service Manager and Project Administrator to assess job sites, anticipate challenges, gather materials and coordinate on-site work.
• Act as Project Manager for small turnkey service projects.
• Partner with other departments to improve processes and resolve technical issues.
• Ensure the quality of work performed by team technicians.
• Manage inventory of supplies and equipment, and help ensure company vehicles remain in good condition through truck audits.
• Support field technicians in the execution of mechanical and electrical work.
• Serve as a direct point of contact for customers, respond to requests and special inquiries, and support team members with customer equipment repair needs.
• Ensure compliance with internal documentation procedures and maintain accurate records.
• Help structure and organize the team’s work, including service reports, expense reports, vehicle maintenance tracking, invoice copy submission and timesheet entry.
• Support team members in the use of various technology tools such as XOi, Salesforce, Quick Quote, RMS, WebCATS and ComfortSite.
• Provide recommendations to the Service Director regarding team member performance.
• Be available to work overtime and/or weekends, as required.
• Travel may be required, including occasional overnight stays.

What you will bring

• Vocational diploma in refrigeration and air conditioning.
• Valid Journeyperson Refrigeration licence.
• Gas Appliance Technician Class 1 (TAG-1) certification is considered an asset.
• Minimum of five (5) years of HVAC experience.
• Ability to communicate effectively in both French and English, verbally and in writing.
• Strong technical background and demonstrated team leadership skills.
• Proven ability to solve problems effectively and proactively.
• Excellent communication and organizational skills.
• Commitment to continuous improvement and quality.
• Practical knowledge of HVAC products, systems, electronics and controls.
• Valid Class 5 driver’s licence held for at least 12 months, with no infractions.

Additional requirements and environmental conditions

• Must be able to wear a hard hat, safety glasses, fall protection harness and safety boots to perform job duties safely.
• Must be able to rotate the torso 90 degrees in each direction.
• Must be able to squat and touch the floor with both hands.
• Must be able to raise both hands above the head.
• Must be able to stand on concrete surfaces for extended periods.
• Must be able to lift and/or move up to 40 lbs.
• Must be able to use a ladder safely.
• Must be able to access rooftops using extension and/or fixed ladders at heights of 15 to 20 feet.

Annual Base Salary Range or Hourly Base Pay Range: $50.79 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement. We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share.

Learn more about what we do & how we do it.

Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us.

We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment.