Field Service Technician, GSE & Diagnostics

TLD; Dorval; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

Disability Insurance

Life Insurance

Profit-sharing

Retirement plan

Employee Assistance Program

Tuition reimbursement

Career growth

Company events

Job summary

TLD is seeking an experienced Area Service Technician to support customers in the Montreal region. The AST diagnoses, maintains, and repairs Ground Support Equipment, delivering professional service and customer training as needed.

The role suits individuals with a strong automotive mechanical background who thrive on solving complex issues, working independently, and building solid customer relationships. Montreal-based travel required, bilingual French/English preferred.

Qualifications

• Minimum 2 years of experience performing maintenance and repairs on vehicles, equipment, or related systems.
• Strong automotive mechanical background with hands-on diagnostic and repair experience.
• Experience performing preventive maintenance and troubleshooting mechanical and electrical systems.
• Ability to read and interpret repair manuals, electrical schematics, and wiring diagrams.
• Strong customer service and communication skills.
• Ability to work independently with limited supervision.

Responsibilities

• Diagnose, troubleshoot, and repair mechanical, electrical, pneumatic, and hydraulic systems on Ground Support Equipment (GSE).
• Perform preventive maintenance inspections and identify potential equipment issues before they impact operations.
• Complete equipment repairs, adjustments, and component replacements as required.
• Read and interpret service manuals, schematics, wiring diagrams, and technical documentation.
• Prepare service reports and maintain accurate maintenance records.
• Respond to customer service requests in a professional and timely manner.
• Conduct operational inspections and equipment testing.
• Deliver technical support and product training to customers when needed.
• Maintain company tools, equipment, service vehicle, and work areas in a clean and professional manner.
• Work independently while prioritizing assignments to achieve customer satisfaction.

Skills

Automotive mechanics

Vehicle maintenance

Reading schematics

Diagnostics

Customer service

Independent work

Driver's license

Physical fitness

French/English bilingual

Job description

TLD is seeking an experienced Area Service Technician to support customers in the Montreal region. The AST diagnoses, maintains, and repairs Ground Support Equipment, delivering professional service and customer training as needed.

The role suits individuals with a strong automotive mechanical background who thrive on solving complex issues, working independently, and building solid customer relationships. Montreal-based travel required, bilingual French/English preferred.