Field Service Technician: Cleaning Equipment Pro (Travel 80%)

Imperial Dade; Montreal; On-site; CAD 42,000 - 64,000; Full time

Job summary

Superior SANY Solutions in Anjou, a division of Imperial Brady Canada, is seeking a Field Service Technician to perform repairs and preventative maintenance on cleaning equipment. You will travel within the territory, service machines, and ensure high customer satisfaction.

We value bilingual communication (English & French), strong mechanical aptitude, and the ability to work independently or with a team in diverse environments such as factories and warehouses. Valid driver's license required.

Qualifications

• Bilingual (English & French) communication with head office, vendors and suppliers.
• Secondary education completed or equivalent.
• Valid Class 5 driver’s license with clean driving record.
• 3-5 years of technical experience in mobile equipment environment preferred.
• Knowledge of material, labour costs and inventory management.
• Detail-oriented with ability to work under pressure.
• Strong mechanical aptitude and customer service skills.
• Experience repairing cleaning equipment such as floor scrubbers, sweepers, vacuums, extractors and related machinery is an asset.

Responsibilities

• Address customer needs with high level of service and timeliness.
• Handle high call volumes and promptly solve problems.
• Perform preventive maintenance and break-down calls with attention to detail.
• Train operators when required by clients.
• Maintain clean, organized service vehicle and track inventory.
• Carry out tasks assigned by service coordinator and other duties to meet business goals.
• Work independently or as part of a team and adapt to different environments (factories, warehouses, retail).
• Travel up to 80% of the time and be prepared for overnight travel occasionally.

Skills

Bilingual (English & French)

Education

Secondary school diploma

Job description

Superior SANY Solutions in Anjou, a division of Imperial Brady Canada, is seeking a Field Service Technician to perform repairs and preventative maintenance on cleaning equipment. You will travel within the territory, service machines, and ensure high customer satisfaction.

We value bilingual communication (English & French), strong mechanical aptitude, and the ability to work independently or with a team in diverse environments such as factories and warehouses. Valid driver's license required.