Field Service Technician - Calgary - AB

AM/PM Systems Ltd.; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

AM/PM Systems Ltd. is seeking a full-time Field Service Technician in Calgary. The role involves installing, repairing, and maintaining POS equipment and peripherals, requiring strong troubleshooting skills and a valid driver’s license. Join a supportive team that values customer service and offers growth opportunities.

Benefits

Competitive salary and benefits package

Opportunities to grow

Travel opportunities around North America

Training

Qualifications

• Self-starter with limited supervision.
• Good understanding of computer hardware.
• Valid Driver’s license and reliable vehicle.

Responsibilities

• Break/fix service of POS equipment, ATMs, PCs.
• Manage work orders to meet service level agreements.
• Willingness to travel to customer sites regularly.

Skills

Troubleshooting

Mechanical Skills

Customer Service

Education

A+ Certification

Cisco Certification

Job description

AM/PM Service is an award winning Point of Sale (POS) company with over 30 years of experience in the industry. We are one of North America’s largest independent POS Solution providers. Our passion to make a difference has only grown over the years. We care to create a complexity free environment for every vertical we serve with our dedicated 24/7 customer support and customizable solutions. Learn more about us on our company website: http://www.ampmservice.com/.As serious as we take our business, we strive to make our workplace just as fun. This is because we value what it means to have an immensely talented, driven and smart team.

What We Offer

• A fun, supportive and professional work environment
• Competitive salary and benefits package
• Opportunities to grow
• Travel opportunities around North America
• Training and more.....

We are currently looking for a full-time Field Service Technician to join our team, starting immediately.

Position Summary

The Field Service Technician will be responsible for installs, repairs, and maintenance on PC, point of sale equipment and peripherals for AM/PM Systems’ customer base. The successful candidate should be a self-starter and have the ability to work with limited supervision, and have a good understanding of computer hardware while maintaining customer service. In addition, the candidate must own a reliable vehicle. Please note, that this position requires regular on-call shift work.

Main Responsibilities

• Break / fix service of a wide variety of POS equipment, ATMs, as well as PC’s, printers, routers as well as a variety of other electronic peripherals
• Install, Moves, Adds, Changes (IMAC) procedure
• Manage work orders to meet customers service level agreements
• A+ Certification an asset
• ATM Experience an asset
• Ability to logically troubleshoot equipment
• Good mechanical skills
• Self-motivated is a must
• Valid Driver’s license and a reliable vehicle
• Ability to follow directions to completion and pay close attention to details
• Ability to accurately read and complete forms
• Willingness to travel to customer sites on a regular basis
• Cisco Certification is an asset

The successful candidate will be required to complete a background check prior to commencing work.***LMIA (LMO) or OINP sponsorship is not available for this position. ***If you are interested in joining our team, please e-mail your resume and cover letter to [e-mail], noting “Field Service Technician” in the subject line.We would like to thank all applicants who applied, however, only those short-listed will be contacted for next steps. No phone calls please.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.