Field Service Technician

Fuze HR; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in field services is looking for a driven Field Service Technician based in Winnipeg to handle the installation and repair of CNC sheet metal fabricating machines. The ideal candidate should be comfortable with mechanical assemblies and possess excellent customer service skills. This role offers competitive perks including extended health benefits and annual performance evaluation opportunities.

Benefits

Extended health benefits after 3 months

Company gas card

Safety Boots provided

Annual performance evaluation

Laptop and cell phone provided

Bonus – CAD 3,000 – CAD 5,000 / year

Paid Company Shut down (Christmas – New Year)

Day off on yearly Birthday – Paid

Learning and development opportunities

Toolbox & basic tools provided

Qualifications

• Knowledgeable in mechanical assemblies.
• Possess a Class G driver's license.
• Willingness to travel for customer service.

Responsibilities

• Install, troubleshoot, and repair CNC machines.
• Talk to customers and schedule service calls.
• Train customers on operation of machines.

Skills

Customer service skills

Mechanical assemblies

Microsoft Office

Education

Post-Secondary education in a related field

Job description

We are seeking a coachable individual with a great attitude and great customer service skills to join our team as a Field Service Technician in Winnipeg, MB.The successful candidate would be responsible for the installation, customer training, and repair of CNC sheet metal fabricating machines including Lasers. The successful candidate will take calls from customers and handle their own schedule. The applicant must be willing to work flexible hours when necessary to keep customers machinery running and provide customers with the high-quality service that they expect and deserve. Must have a passport and be willing to travel to service customers and for training.

What are the Perks :

• Extended health benefits after 3 months of employment
• Bonus – $3,000 – $5,000 / year
• Company gas card
• Company provides all necessary tools
• Paid Company Shut down (Christmas – New Year)
• Day off on yearly Birthday – Paid
• Overtime pay after 40 hours / week
• Annual performance evaluation
• Timely feedback on individual performance and career development opportunities
• Open and frequent communication
• Learning and development opportunities
• Great company culture with a strong leadership team
• An attractive Defined Pension Plan
• Safety Boots provided
• Laptop
• Cell phone
• Company Credit Card provided after probation
• Toolbox & basic tools provided
• 650 / year budget offered for Uniform

Duties and Responsibilities

• Talk to customers and schedule service calls.
• Install, troubleshoot, and repair CNC Machines.
• Train customers on operation and maintenance of machines.
• Read electrical, hydraulic, pneumatic and parts diagrams.
• Order parts for customers.
• Work productively both independently and in a group.
• Learn quickly in both classroom and on-the-job training.
• Learn independently by studying manuals and machinery you are exposed to.

Qualifications

• Knowledgeable with Microsoft Office
• Very comfortable with mechanical assemblies (able to identify mechanical problems and take apart and rebuild assemblies).
• Possess valid Class G driver’s license and a reliable vehicle.
• Ability to do some heavy lifting.
• Have a valid passport and be willing to travel to service our customers and for training.
• Post-Secondary education in a related field.

Other Skills or Assets

• Knowledge of sheet metal fabrication.
• Experience with CNC machinery.
• Experience with Fanuc CNC controls or Lasers.
• Any related licenses, degrees, or certificates.
• Advanced knowledge of PCs including networking.

If you are a motivated individual with a passion installation, customer training, and repair of CNC sheet metal fabricating machines including Lasers, we encourage you to apply and join our growing team.

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Field Service Technician • Winnipeg, Manitoba, Canada

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