Field Service Technician

Xylem; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading global water technology company as a Field Service Technician in Winnipeg. This role involves system troubleshooting, maintenance of mechanical and electrical equipment, and direct customer engagement. Ideal candidates should possess a high school diploma and prior technical experience, showcasing their critical thinking and customer service skills.

Qualifications

• 0 to 2 years of technical work experience; 1 year preferred.
• Capable of obtaining a CDL class A or B with applicable endorsements.
• Demonstrates critical thinking and troubleshooting ability.

Responsibilities

• Execute field service activities at customer sites safely and efficiently.
• Conduct preventative maintenance and manage parts inventory.
• Identify and remedy safety issues on Company and Customer owned equipment.

Skills

Critical thinking

Troubleshooting

Customer service

Technical communication

Education

HS diploma or equivalent

Tools

Microsoft Office

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary :

The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes system troubleshooting works with mechanical electrical diesel equipment conditions conducts preventative maintenance and parts inventory and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item.

Responsibilities :

To perform the job successfully an individual must be able to perform each essential duty satisfactorily. Create and maintain safe working environment and culture within the organization

Take care of company property

Demonstrates high impact culture through innovation accountability and empowerment

Must be able to function in a team environment

Usually works with direct supervision but can work independently if needed

Requirements : Some travel required

20%-80% travel depending on division & location (overnight stays away from home)

Driving Requirements :

Driver Application for Employment

Motor Vehicle Report (MVR)

Forms :

o Driver Disclosure and Release

o Employee Applicant Drug and Alcohol Statement

o FMCSA Certificate of Awareness

o Driver Certificate of Violations

o Driver Statement of On Duty Hours Road Test o Copy of Drivers License

o Copy of Medical Certificate

PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS

High Impact Behaviors :

Continuous Professional Development : Professionals should be committed to lifelong learning seeking out opportunities for self-improvement and staying abreast of industry trends and best practices.

Collaboration and Teamwork : Effective professionals understand the value of collaboration. They work well with others contribute to team goals and understand that diverse perspectives can lead to better solutions.

Results Driven Performance : High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Education & Experience Requirements :

HS diploma or equivalent

Capable of obtaining a CDL class A or B with applicable endorsements

Experience Requirements :

Ability to obtain all required customer clearances (TWIC DISA etc.)

Ability to obtain DOT Medical card

Work experience preferred

0 to 2 years of technical work experience 1 year preferred

Skill Requirements :

Electrical mechanical diesel fusion experience depending on business unit

Work without direct supervision

Technically sound

Experience with Microsoft Office including smart devices

Must have customer service experience

Demonstrates critical thinking and troubleshooting ability

Synthesizes technical information and communicates it clearly

Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Required Experience :

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Field Service Technician • Winnipeg, Manitoba, Canada