Field Service Technician

Raise; Oakville; Presencial; CAD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RRSP plan

Excellent benefits

Descripción de la vacante

Raise is seeking a Field Service Technician to install, commission, and maintain radiation detection systems at customer sites. You will troubleshoot, train clients, and support engineering with field data across North America and beyond.

The role requires 3–5 years in field service, a related diploma/degree, and strong electronics instrumentation skills. Travel is regular, with in‑office work in Oakville, ON. Benefits include RRSP and comprehensive coverage.

Formación

• 3–5 years of field service experience with electronics/instrumentation.
• Experience with industrial instrumentation, control systems or analytical sensors.
• Radiation detection experience is an asset.
• Diploma or degree in Electronics/Instrumentation/Electrical Eng Tech.

Responsabilidades

• Install, commission, maintain and troubleshoot radiation detection systems at customer sites.
• Provide technical support and training to customers.
• Configure and test industrial networks and related software.
• Prepare field service reports and calibration certificates.
• Communicate observations to engineering and support for product improvements.

Conocimientos

Electronics

Field service

Troubleshooting

Customer communication

Educación

Diploma or degree in Electronics/Instrumentation/Electrical Eng Tech

Herramientas

Digital multimeters

Oscilloscopes

Radiation survey meters

Networking test equipment

Laptops

Descripción del empleo

• Oakville, ON - with travel expectations within NA and internationally
• Competitive salary range commensurate with experience, plus excellent benefits and RRSP plan
• Opportunity to be part of an innovative, fun team in a leader in design, manufacturer, and service of highly sensitive technologically advanced radiation detection systems

• Oakville, ON - with travel expectations within NA and internationally
• Full-time permanent position
• Competitive salary range commensurate with experience, plus excellent benefits and RRSP plan
• Opportunity to be part of an innovative, fun team in a leader in design, manufacturer, and service of highly sensitive technologically advanced radiation detection systems

Who are you?

You are a Field Service Technician experienced with a proven track record of with electronic, mechanical instrumentation and field service work. You are interested in collaborating with a creative team and helping solve the toughest problems to customize solutions for specific customer applications that protect people, the environment, and critical infrastructure.

Raise has partnered with a leader in the design, manufacturing, and service of extremely sensitive technologically advanced radiation detection systems. Flexibility, versatility, and the ability to customize radiation detection solutions for specific customer applications, make this client the leading supplier to the steel, recycling and waste industries.

Now, they are looking for you, their new Field Service Technician.

What you will be doing?

The Field Service Technician plays a key role in ensuring the reliable operation of our client’s radiation detection systems at customer sites. This position involves installing, commissioning, maintaining, and troubleshooting equipment while providing technical support and training to customers. The successful candidate will have solid hands‑on experience with electronic instrumentation and field service work, and the ability to work independently while collaborating closely with the engineering and production teams.

Practically Speaking, You Will

• Install radiation detection systems and associated electrical, electronic and mechanical equipment; commission new installations and verify operational performance.
• Perform scheduled preventive maintenance, inspections, calibration, functional verification and system testing in accordance with approved procedures.
• Diagnose and repair electrical, electronic, mechanical, software, networking and communications faults using appropriate diagnostic instruments.
• Configure and test industrial networks, communication interfaces and related software.
• Prepare complete field service reports, calibration certificates, inspection records and customer documentation.
• Provide operator training and practical technical guidance to customer maintenance teams.
• Communicate field observations, recurring faults and opportunities for product improvement to engineering and technical support.
• Operate company vehicles safely and transport tools, test instruments and service equipment responsibly.
• Follow internal policies, site‑specific requirements and applicable occupational health and safety procedures.

The Details

We are seeking a dedicated professional for a full‑time, permanent position offering a competitive annual salary, comprehensive benefits, and paid time off. This role is based in Oakville, ON, and ideal candidates will be available for regular in‑office work, and travel once established.

• Applicants must be Canadian citizens or permanent residents to be considered.
• The position also involves regular travel across North America, with occasional international assignments as required.
• You must be able to consent to a full background check and provide professional references

Work Environment

Work is performed at steel mills, scrap recycling operations, ports, border crossings, waste transfer stations, industrial and mining facilities, manufacturing plants and government inspection sites.

Sites may involve outdoor weather, heat or cold, dust, noise, heavy equipment and moving vehicles, industrial machinery, elevated platforms, confined work areas, electrical equipment and uneven surfaces.

Although the systems detect radiation, technicians are not routinely exposed to hazardous levels of ionizing radiation. Calibration and verification involving sealed radioactive sources must follow applicable regulatory requirements and approved radiation safety procedures.

Physical And Functional Requirements

Medium physical‑demand work, including extended standing and walking; bending, kneeling, crouching, climbing stairs and ladders; reaching overhead; and using hand and power tools.

Fine motor dexterity for wiring and instrumentation, and the ability to operate computers and diagnostic equipment for extended periods.

Ability to lift equipment up to approximately 23 kg (50 lb) where safe and appropriate; heavier items are handled using team lifts or mechanical aids.

Ability to move equipment carts and service tools and work safely on uneven industrial surfaces and approved elevated work platforms.

Safety Responsibilities

Comply with electrical safety, lockout/tagout, working‑at‑heights (where applicable), radiation safety, hazard assessment, vehicle safety and customer‑specific site requirements.

Use task‑appropriate PPE, which may include safety footwear, eye and hearing protection, hard hats, high‑visibility clothing, gloves, electrical PPE, fall protection and respiratory protection.

Travel and Scheduling

Travel typically represents 10–20% of working time and may involve company‑vehicle driving, commercial flights, overnight or multi‑day assignments, cross‑border travel and occasional international travel requiring a valid passport.

Customer service requirements may occasionally involve early departures, extended workdays, weekends or emergency response.

Typical Tools and Equipment

Laptop computers; digital multimeters; electronic diagnostic instruments; radiation survey meters; calibration equipment; hand and power tools; portable lifting devices; networking test equipment; and company vehicles.

Role Requirements And Candidate Profile

Technical competence in electronics, electrical systems, instrumentation and field troubleshooting is essential to the role.

An electronics/electrical engineering technician or technologist diploma, related technical training, or equivalent practical experience is recommended.

Industrial field‑service experience, networking/software troubleshooting and strong customer communication skills are valuable; radiation detection product training can be provided.

Valid driver’s licence

and ability to meet travel and customer‑site access requirements are recommended.

Functional Capacity Summary

The role combines medium physical demands with substantial technical judgment, customer interaction and safety accountability. Essential duties include installation, inspection, testing, calibration, fault diagnosis, documentation and travel to industrial customer sites.

Education & Experience

• Diploma or degree in Electronics, Instrumentation, Electrical Engineering Technology, or related field.
• 3–5 years of relevant experience in field service, technical support, or equipment installation.
• Experience working with industrial instrumentation, control systems, or analytical sensors.
• Experience with radiation detection or similar technology is an asset.

Technical Skills

• Strong knowledge of electronic systems, sensors, and diagnostics.
• Ability to read and interpret electrical schematics and technical drawings.
• Proficiency with Windows-based software, networking, and communication interfaces (LAN, RS‑232/485).
• Familiarity with calibration procedures and measurement verification.
• Basic mechanical and wiring skills for field installations.
• Interpret electrical schematics, mechanical drawings and installation plans.
• Troubleshoot complex electronic systems and make sound independent field decisions.
• Use digital multimeters, oscilloscopes, radiation survey instruments, networking test equipment and laptop‑based diagnostic software.
• Configure software and communication networks; maintain accurate technical and calibration records.
• Communicate clearly and professionally with customers and internal engineering personnel.

Other Requirements

• Valid driver’s license and clean driving record.
• Valid passport and able to travel internationally.
• Strong organizational, communication, and customer service skills.
• Ability to work independently and manage multiple priorities effectively.
• Comfortable working in industrial environments such as scrap yards, steel mills, and ports.

Looking for Meaningful Work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we are a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at [phone] or [e-mail]

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