Field Service Technician

Total Power Limited; Mississauga; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

RRSP matching

Health & wellness spending accounts

Paid time off & holidays

Tuition reimbursement & professional发展

Company vehicle for select roles

Job summary

Total Power Limited in Mississauga, ON is seeking a generator field service technician to perform on-site maintenance, troubleshooting, and startup tests for customers. You will install and test transfer switches, diagnose engine-driven gensets, and ensure proper operation of DC/AC electrical systems.

The role requires a 3+ year background in generator service, relevant technical certification, and a valid Ontario driver’s license. Occasional travel and after-hours on-call are part of the job.

Qualifications

• Minimum 3 years’ experience as a generator field service technician.
• Power generation diploma or equivalent electrical/mechanical certification preferred.
• A valid Ontario driver’s license in good standing.
• Experience with DC/AC electrical systems and engine diagnostics.

Responsibilities

• Perform emergency service, maintenance, repairs, troubleshooting for customer generators.
• Test, measure, and verify electrical component operations and switching controls.
• Program and test transfer switches and synchronization systems.
• Conduct startups and load bank tests; operate diesel or natural gas gensets.
• Maintain customer relationships through professional communications and reports.

Skills

Customer service

Verbal & written communication

MS Office (Outlook)

Self‑management / work with minimal监督

Team collaboration

Education

Power Generation Diploma / Certified Mechanic (electrical) / Licensed Electrician (mechanical)

Tools

MS Office

Job description

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• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid ON driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Ontario
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

We Offer

• Employer RRSP matching program.
• Health & wellness spending accounts and Employee Assistance Program.
• Paid time off and statutory holidays.
• Tuition reimbursement and professional development opportunities.
• Company vehicle for select roles and on-site parking.