Field Service Technician

Grand River Personnel Limited; Kitchener; On-site; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Company car

3 weeks vacation

Job summary

Grand River Personnel Limited represents a client in Kitchener-Waterloo seeking a Field Service Technician (Millwright/Mechanical Engineer) to install, service, and repair industrial equipment across Ontario. The role offers an hourly wage of 35.00–45.00, benefits, pension, company car, and 3 weeks vacation.

Ideal candidates have hands-on repair experience with food production or manufacturing equipment, travel readiness, and strong technical knowledge of pneumatic, hydraulic, servo, and

Qualifications

• Millwright or Mechanical Engineer with hands-on repair experience.

Responsibilities

• Travel to customer locations to install, service and repair food processing machinery.
• Provide customer training on new equipment.
• Complete detailed service reports and CRM maintenance.
• Manage spare parts inventory and ERP records.
• Travel approximately 80% of the time; weekends and after hours as required.
• Travel to Germany and/or USA for training (1-2 times per year).

Skills

Millwright

Hands-on repair

Electrical knowledge

Servo drives

Pneumatic systems

Hydraulic systems

Communication skills

Team player

Time management

Driver's license

Passport

Education

Diploma in Engineering (Mechanical/Mechatronics)

Apprenticeship (Millwrighting)

Tools

Microsoft Office

Excel

Outlook

Job description

Our client located in Kitchener-Waterloo is looking for a Millwright or Mechanical Engineer to join their team in a full-time permanent role as Field Service Technician!

The ideal candidate will have hands-on experience installing, maintaining and repairing industrial equipment such as food-processing machinery, automation machinery or other manufacturing equipment.

As the Service Technician, you will be responsible for travelling to customer sites in Ontario to install, service and repair production machinery. You have solid technical knowledge to provide guidance and troubleshoot issues for complex customer equipment installations.

***Come join this established company and be the recipient of an hourly rate between $35.00-45.00/hour, benefits package, company matched Pension Plan, Company Car and 3 weeks vacation to start!

Required Skills

• Millwright or similar trade qualification or Mechanical Engineer with hands-on equipment repair experience; Technically and mechanically proficient
• College Diploma in Engineering, Mechanical or Mechatronics and/or completion of an apprenticeship program in Millwrighting
• Millwright license preferred; Dual licensed for Millwright and Electrician, an ASSET
• Knowledge of pneumatic, hydraulic power systems or control
• Minimum of one year mechanical or electrical repair
• Knowledge of electronics, mechanics, AC and DC servo drives, hydraulics and
• 2-5 years’ experience in a food production facility or other manufacturing environment.
• Ability to listen to and understand spoken information/ ideas as well as the ability to read and understand written information.
• Ability to communicate clearly and present information and ideas in a way that others can understand.
• Strong deductive reasoning skills with the ability to generate solutions that effectively solve problems.
• Strong attention to detail with strong organization and time management skills.
• Able to work well under pressure with limited direction and work well in a team environment
• Intermediate computer skills, knowledge of Internet software and Microsoft Office applications (Outlook, Word, Excel)
• MUST HAVE –Valid driver’s license and valid passport for international travel

Job Duties

• Travel to customer locations to install, service and repair food processing machinery.
• Supports customer satisfaction with effective maintenance and repair of food production equipment in the meat, bakery, dairy, poultry and seafood processing sector.
• Inspects equipment to detect or determine any issues or malfunctions.
• Troubleshoots mechanical, electrical, hydraulic, pneumatic and electronic control systems for technical support, installation of new equipment, PM’s and repairs.
• Provide customer training on new equipment.
• Works well as part of a collaborative team to support and share specialized technical expertise.
• Complete detailed service reports and applicable CRM maintenance.
• Manages spare parts inventory
• Maintains customer equipment repair and maintenance records in ERP.
• Fosters and maintains excellent customer relations.
• Must be willing to travel approximately 80% of the time
• Must be willing to work weekends (approximately 1 to 2 per month) and after hours as required. This role is eligible for overtime.
• Required to travel to Germany and/or USA for training (approximately 1-2 times per year)

If you want to work for a established company with many long-term employees and a great compensation package, this role could be for you!

#INDGRP123

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

Tagged as: Electrical Skills, Field Service, Maintenance, Mechanical and electrical, Mechanical Skills, Millwright, production experience, production machinery, repair, travel, travel required