Field Service Technician

Toromont Cat; Glenburnie; On-site; CAD 55,000 - 70,000; Full time

Job summary

Toromont Cat is seeking a Field Service Technician to provide outstanding service at customer sites across Eastern Canada. The role requires diagnosing mechanical issues, maintaining quality repairs, and ensuring customer satisfaction while leveraging strong technical skills and a valid Heavy Equipment Technician License.

Benefits

Competitive total rewards including wages, benefits, and premiums

Opportunities for continuous learning and development

Flexible work schedules

Qualifications

• Minimum 3 years of experience in heavy equipment repair and service.
• Familiarity with Cat systems is beneficial.
• Valid Driver's License (DZ License preferred).

Responsibilities

• Diagnose mechanical problems using Caterpillar equipment.
• Maintain quality workmanship and establish customer relationships.
• Work in a safe and environmentally sound manner.

Skills

Strong work ethic

Positive attitude

Quality workmanship

Technical skills

Safe work behaviours

Education

Heavy Equipment Technician License (421A)

Tools

Caterpillar testing equipment

Cat systems (ET and SIS)

Job description

Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

As a Toromont Cat Field Service Technician, YOU will experience :

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including : wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will :

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role :

• A valid Heavy Equipment Technician License (421A) relative to this position, following Provincial standards
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• Familiarity with Cat systems (ET and SIS would be beneficial)
• A valid Driver’s License (DZ License preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ,Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

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Field Service Technician • Glenburnie, ON, CA