Field Service Tech - Medical Devices Manitoba/N. Ontario

Stryker Corporation; Ottawa; Sur place; CAD 69 000 - 92 000; Plein temps

Résumé du poste

Stryker Corporation in Ottawa, Canada, is seeking a Field Service Representative for Manitoba and Northern Ontario. You will conduct analysis of product implementations, troubleshoot issues, and coordinate on-site solutions with customers and sales teams.

The role requires a technical diploma or equivalent, a valid driver's license, and willingness to travel up to 70% across Canada. It offers challenging field work installing, servicing, and upgrading equipment and ensuring customer satisfaction.

Qualifications

• Provide effective, proficient service and repairs to customers as part of the sales support.
• Troubleshoot problems and determine technical solutions per product specifications.
• Travel up to 70% across Canada for field service calls and training.

Responsabilités

• Analyze product implementations and on-site needs at customer locations.
• Perform warranty work, upgrades, field actions, and preventive maintenance.
• Maintain accurate service records and communicate with Stryker personnel for follow-up.

Connaissances

Customer service

Problem solving

Communication

Formation

Post-Secondary Diploma in technical field (Mechanical/Electronics/Electrical) or equivalent experience

Description du poste

Stryker Corporation in Ottawa, Canada, is seeking a Field Service Representative for Manitoba and Northern Ontario. You will conduct analysis of product implementations, troubleshoot issues, and coordinate on-site solutions with customers and sales teams.

The role requires a technical diploma or equivalent, a valid driver's license, and willingness to travel up to 70% across Canada. It offers challenging field work installing, servicing, and upgrading equipment and ensuring customer satisfaction.