Field Service Tech – Advanced Production Printing (Windsor)
Ricoh Canada Inc.
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Job summary
Ricoh Canada Inc. in Windsor, Ontario seeks a Production Service Technician to join a team delivering 24/7 maintenance on Ricoh high speed color inkjet presses, production color toner presses, and post-processing equipment at customer sites in Windsor, ON.
The role involves installs, diagnostics, repair and preventive maintenance; manages inventory and relationships; collaborates with sales for leads. Post-secondary technical education and relevant experience required; valid driver’s license
Qualifications
- Post-Secondary Education in a technical field.
- Minimum 3 years related experience; 2+ years as a Technology Service Consultant II.
- 1 Industry Certification (CompTIA Net+ or CompTIA A+).
Responsibilities
- Perform servicing, diagnostics, installation and repairs of Ricoh high speed color inkjet presses and related systems at Windsor, ON.
- Manage inventory, territory, and customer relationships; meet productivity targets.
- Escalate unresolved issues per service procedures and stay current on PPS systems.
- Perform installations, deinstallations, relocations and on-site service on a 24/7 basis.
Skills
Education
Tools
Job description
Ricoh Canada Inc. in Windsor, Ontario seeks a Production Service Technician to join a team delivering 24/7 maintenance on Ricoh high speed color inkjet presses, production color toner presses, and post-processing equipment at customer sites in Windsor, ON.
The role involves installs, diagnostics, repair and preventive maintenance; manages inventory and relationships; collaborates with sales for leads. Post-secondary technical education and relevant experience required; valid driver’s license
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