Field Service Tech 421A / 310T (Greater Sudbury, Ontario)

Load King, LLC; Northeastern Ontario; On-site; CAD 62,000 - 76,000; Full time

Benefits offered by this job

Company laptop

Cell phone

Competitive compensation

Paid time off

Extended health benefits

RRSP and DPSP programs

Ongoing technical training

Job summary

Custom Truck One Source (CTOS) is looking for a Remote Heavy Duty Equipment Technician to support customers across Northern Ontario. Based in the Greater Sudbury or Timmins area, you will diagnose and repair CTOS equipment, including bucket trucks and hydraulic systems, with extensive travel to customer sites.

Ideal candidates hold Ontario Journeyperson or Red Seal certification, valid licenses, and strong mechanical, electrical, and diagnostic skills.

Qualifications

• Ontario Journeyperson Skilled Trades Certificate or Red Seal certification.
• Valid Class G or D driver's license and ability to travel throughout Northern Ontario.
• Strong mechanical, electrical, hydraulic, and troubleshooting skills.
• Must supply own hand tools and communicate effectively with customers.

Responsibilities

• Perform maintenance, diagnostics, troubleshooting, and repairs on CTOS equipment.
• Travel approximately 75% overnight across Northern Ontario to service customers.
• Operate and diagnose Bucket Trucks, Boom Trucks and related hydraulic/electrical systems.
• Complete inspection reports, service documentation, and communicate progress to customers.

Skills

Field service

Mechanical skills

Electrical skills

Hydraulic skills

Troubleshooting

Education

Red Seal / Journeyman certificate

Tools

QuickServe

DTNA

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Tech 421A / 310T (Greater Sudbury, Ontario)

HROPS Full Time Non-Exempt [Hourly] Technical Ayr, ON, CA

Salary Range: $45.00 To $55.00 Hourly

Custom Truck One Source (CTOS) is hiring a Remote Heavy Duty Equipment Technicianto support customers across Northern Ontario.

If you are a driven 421A, 310T Red Seal Technician, or hold a related Journeyperson trade certification, we want to hear from you.

• This position is ideal for a technician who enjoys working independently, solving complex equipment issues in the field, and traveling to customer locations.
• Candidates should be based in the Greater Sudbury or Timmins, Ontario area, with responsibility for servicing customers throughout Northern Ontario.

What You'll Work On

You will perform maintenance, diagnostics, troubleshooting, and repairs on CTOS equipment, including Bucket Trucks, Boom Trucks, Aerial Lift Equipment, Digger Derricks Forestry Equipment, Hi-Rail Equipment, Utility and Vocational Trucks and Related hydraulic, electrical, and diesel-powered equipment

Travel Requirements

• Approximately 75% overnight travel throughout Northern Ontario
• Primarily Monday through Friday

What CTOS Provides

• Fully equipped service truck with crane, welder, and air compressor
• Company laptop and cell phone
• Competitive compensation
• Paid time off
• Extended health benefits
• RRSP and DPSP programs
• Ongoing technical training

Qualifications

• Ontario Journeyperson Skilled Trades Certificate or Red Seal certification
• Valid Class G or Class D driver's license
• Ability to travel extensively throughout assigned territory
• Strong mechanical, electrical, hydraulic, and troubleshooting skills
• Must supply own hand tools
• Strong customer service and communication skills

Preferred Experience

• CVIP (Commercial Vehicle Inspection Program)
• Hydraulic and electrical diagnostics
• Reading and interpreting electrical schematics and blueprints
• Welding and fabrication experience
• Experience with QuickServe, DTNA, or similar diagnostic software
• ANSI and Dielectric Testing certifications or experience
• Diagnose, troubleshoot, and repair utility trucks and specialized equipment in both shop and field environments
• Perform preventative maintenance inspections and scheduled service
• Read and interpret equipment manuals, schematics, repair orders, and technical documentation
• Utilize laptops and diagnostic software to identify and resolve equipment issues
• Service and repair hydraulic, electrical, mechanical, and diesel engine systems
• Conduct inspections and complete repairs according to CTOS standards
• Verify repairs and road-test equipment when required
• Complete inspection reports, repair orders, timecards, and service documentation accurately
• Tag and process warranty and core return parts
• Communicate repair progress and additional repair needs to management
• Communicate professionally with customers to minimize downtime and maximize equipment uptime
• Participate in CTOS and manufacturer-sponsored safety and technical training
• Adhere to all federal, provincial, and local safety and environmental regulations
• Support customer satisfaction initiatives and maintain positive customer relationships
• Travel outside the primary territory when business needs require
• Perform other duties as assigned

Basic Requirements

• High School Diploma, or equivalent
• Journeyperson or Red Seal certification in Heavy Equipment, or a related trade preferred
• Basic computer proficiency, including Microsoft Office
• Valid driver's license with a clean driving record
• Ability to lift and maneuver tools and parts safely
• Ability to frequently stoop, bend, kneel, squat, climb, and work in varying weather conditions

About Custom Truck One Source

Custom Truck One Source (CTOS) is one of North America's leading providers of specialized truck and heavy equipment solutions. With over 40 locations, a fleet of more than 10,000 units, and approximately 2,600 employees, CTOS serves the utility, forestry, telecommunications, construction, rail, and energy industries.