Field Service Representative

US641 Valmet, Inc.; Appleton; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Retirement savings programs

Opportunities for professional growth

Job summary

Valmet is seeking a Field Services Engineer to support large-scale papermaking equipment across North America. The role requires a strong mechanical background or knowledge of controls and automation, and involves on-site repair or preventive maintenance at customer sites.

You will troubleshoot mechanical or programmable issues, generate customer-focused field reports with recommendations for improvements, and contribute to customer success.

Qualifications

• Two- or four-year degree in Mechanical, Electrical or Controls Engineering, Papermaking Technology, or related field.
• Three to five years minimum experience in a technical role within the papermaking industry or related technical field.
• For those with a Controls background, knowledge of PLC programming and Rockwell Software is a plus.

Responsibilities

• Lead and perform on-site repair or preventive maintenance services at customer's site and in accordance with contract requirements.
• Troubleshoot either mechanical or programmable related issues.
• Generate customer-focused, high quality, and timely field reports with strong recommendations for improvements of customers' processes or systems

Skills

Field service experience

PLC programming knowledge

Mechanical background

Education

Two- or four-year degree in Mechanical, Electrical or Controls Engineering, Papermaking Technology or related field

Job description

As a Field Services Engineer on the Component Team, you will apply your skills and experiences to support the performance of the large-scale papermaking equipment at our customers facilities across North America. The individual must have either a strong mechanical background or knowledge of controls and automation systems.

• Lead and perform on-site repair or preventive maintenance services at customer's site and in accordance with contract requirements
• Troubleshoot either mechanical or programmable related issues
• Generate customer-focused, high quality, and timely field reports with strong recommendations for improvements of customers' processes or systems

What you'll need

• A two or four-year degree in Mechanical, Electrical or Controls Engineering, or Electro-Mechanical Engineering, Papermaking Technology, or a related field.
• Three to five years minimum experience ina technical role within the papermaking industry or a related technical field; or equivalentcombination of education and experience.
• For those with a Controls background, understanding of PLC programming with a knowledge of Rockwell Software a plus.

We Offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Employees are encouraged to contribute ideas, develop new skills, and make a meaningful impact on our customers' success.

Valmet provides

• competitive compensation
• comprehensive benefits
• retirement savings programs
• opportunities for professional growth and advancement

Additional Information

Selected candidates may be required to complete pre-employment screening in accordance with local requirements.

Join Valmet and help deliver exceptional customer experiences while supporting the success of our Spare Parts business.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.Join the team! www.valmet.com/careers