Technical Sales Engineer – Paper Machine Clothing (Fabrics & Rolls)

ANDRITZ; Quebec; On-site; CAD 90,000 - 130,000; Full time

Job summary

ANDRITZ Fabrics & Rolls is seeking a Technical Sales Engineer to support our fabrics & rolls business across Quebec and Eastern Canada. You will partner with paper mills to identify optimization opportunities, solve operational challenges, and build long-term customer relationships.

Responsibilities include engaging with mills to improve machine performance, conducting audits and performance studies, and providing reports and forecasts to the Sales Manager. Travel across the region is required.

Qualifications

• Degree in Engineering, Business, or equivalent industry experience.
• Hands-on experience within a paper mill environment (production, maintenance, reliability, processes, or technical sales).
• Strong knowledge of paper machine clothing, rolls, press sections, or optimization concepts.
• Proven ability to establish and maintain strong customer relationships.
• Self-motivated with the ability to work independently in the field.
• Strong computer skills including Word, Excel, and CRM/database systems.
• Ability to travel throughout Quebec and Eastern Canada.
• Bilingual French and English communication preferred.

Responsibilities

• Build and maintain strong relationships with paper mill customers throughout Quebec and Eastern Canada.
• Identify opportunities for paper machine clothing, roll covers, bowed rolls, and related services.
• Conduct paper machine audits, service visits, and performance improvement studies.
• Support customers during shutdown inspections, troubleshooting activities, and optimization projects.
• Perform reports, recommendations, and follow-up documentation; maintain machine and customer records.
• Provide forecasts and monthly territory updates to Sales Manager.

Skills

Customer relationship management

Self-motivated

MS Word & Excel

CRM systems

Travel willingness

Education

Engineering or Business degree

Tools

CRM software

Proprietary diagnostic tools

Job description

ANDRITZ Fabrics & Rolls is a global leader in paper machine clothing, roll technology, and performance optimization solutions. Our technologies help paper mills improve productivity, machine performance, reliability, and efficiency across the entire papermaking process.

Technical Sales Engineer to support our Fabrics & Rolls business throughout Quebec and Eastern Canada, partnering closely with paper mills to identify opportunities for optimization, solve operational challenges, and build long-term customer relationships.

What You'll Do

As a trusted technical advisor, you'll work directly with paper mills to improve machine performance while helping customers achieve their production and reliability goals.

Customer Engagement & Technical Sales

• Build and maintain strong relationships with paper mill customers throughout Quebec and Eastern Canada
• Identify opportunities for paper machine clothing, roll covers, bowed rolls, and related services
• Conduct paper machine audits, service visits, and performance improvement studies
• Support customers during shutdown inspections, troubleshooting activities, and optimization projects

Optimization & Performance Support

• Perform paper machine optimization and press section studies, including Rezolve press optimization
• Analyze machine performance utilizing proprietary diagnostic and modeling tools
• Investigate operational challenges and recommend practical, value-driven solutions
• Proactively identify opportunities to improve machine performance while minimizing risk and warranty exposure
• Prepare professional reports, recommendations, and follow-up documentation
• Maintain detailed customer and machine records, including PMC installations, roll history, and product performance data
• Communicate customer activity, opportunities, and market intelligence to the Sales Manager
• Provide forecasts and monthly territory updates highlighting key opportunities and priorities

What We're Looking For

Required Qualifications

• Degree in Engineering, Business, or equivalent industry experience
• Hands‑on experience within a paper mill environment (production, maintenance, reliability, process engineering, technical service, or technical sales)
• Strong knowledge of paper machine clothing, rolls, press sections, or paper machine optimization
• Proven ability to establish and maintain strong customer relationships
• Self‑motivated, entrepreneurial mindset with the ability to work independently in the field
• Strong computer skills including Microsoft Word, Excel, and CRM/database systems
• Ability to travel throughout Quebec and Eastern Canada

Preferred Qualifications

• Experience with paper machine clothing, rolls, or press optimization technologies
• Background in technical sales, applications engineering, or field service
• Experience supporting paper machine audits, shutdown inspections, and troubleshooting activities
• Bilingual French and English communication skills are strongly preferred

Why Join ANDRITZ Fabrics & Rolls?

• Join a globally recognized leader in paper machine performance solutions
• Combine technical expertise with meaningful customer impact
• Build long‑term relationships with leading paper producers
• Collaborate with highly experienced technical, sales, and service professionals
• Competitive compensation, expense support, and career growth opportunities
• Be part of a company driven by innovation, collaboration, and customer success

If you're looking for an opportunity to bring your paper machine expertise directly to customers while helping mills improve performance and reliability, we'd love to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. Accommodations are available upon request throughout the recruitment process.