Field Service Engineer - (Diagnostic Imaging, New Brunswick)

Adecco Canada; Saint John; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Diagnostic Imaging Field Service Engineer to join their team in New Brunswick. This role involves the repair, maintenance, calibration, and installation of cutting-edge medical imaging diagnostic systems. With a focus on delivering exceptional service, you will support hospitals and clinics, ensuring their equipment operates at peak performance. The position offers a permanent, full-time opportunity with a strong emphasis on work-life balance, professional development, and a supportive company culture. If you have a passion for healthcare technology and a commitment to excellence, this could be your next career move!

Benefits

Excellent Support and Benefits

Strong Company Culture

Competitive Total Compensation

Autonomy and Flexibility

Training and Professional Development Programs

Qualifications

• Minimum 3 years of experience with diagnostic imaging equipment.
• College diploma in electronics or related field is required.

Responsibilities

• Install and calibrate new diagnostic imaging equipment.
• Provide proactive field service support and maintenance.
• Document service activities and manage time effectively.

Skills

Diagnostic Imaging Equipment

Customer Service

Documentation Skills

Communication Skills

Field Service Experience

Problem-Solving Skills

Education

College Diploma in Electronics

Biomedical Engineering

Electromechanics

Tools

PACS

DICOM

Windows Operating System

Job description

Adecco is currently searching for a Diagnostic Imaging Field Service Engineer / Technician to work directly for our client, in the New Brunswick region. Our client develops, distributes, integrates, and supports innovative products and solutions that improve the performance of Canadian healthcare institutions in medical imaging and health IT solutions, and is a leader in medical imaging and informatics supporting hospitals and clinics across Canada. In this role, you will be under the responsibility of the Regional Service Manager, and responsible for the repair, maintenance, calibration, and installation of medical imaging diagnostic systems to ensure exceptional operation and support for customers. If you have a minimum of 3+ years industry and diagnostic imaging equipment field service experience, live in the region or open to relocation, this position may be for you!

• Location: New Brunswick Provincial region
• Assignment Type: Permanent, full-time opportunity

Why work here?

Our client offers long-term employees, excellent support and benefits, strong company culture, competitive total compensation, autonomy and flexibility, effective support for field service work, work-family balance, training and professional development programs.

Requirements - Diagnostic Imaging Field Service Engineer / Technician:

• Must be legally eligible to work in Canada.
• 3+ years of experience with diagnostic imaging equipment required.
• Modality experience: including X-Ray, Radiographic, Radiographic / Fluoroscopic, Mammography, Computed Tomography (CT), Magnetic Resonance Imaging (MRI) and Nuclear Medicine.
• Knowledge of PACS terms, SIR, DICOM is a strong asset.
• Hospital or medical setting experience is an asset.
• College diploma in electronics, biomedical engineering or electromechanics, or in another relevant field of study.
• X-Ray, Breast Imaging, and ultrasound are assets.
• Good working knowledge of computer systems, Windows operating system, and networks would be an asset.
• Ability to drive to client locations in a field service role.
• Experience in documenting all activities completed and supporting multi-vendor program performance improvement initiatives.
• Excellent command of English both orally and in writing.

Responsibilities - Diagnostic Imaging Field Service Engineer / Technician:

• Participate in the installation and calibration of new equipment installed in hospitals and clinics.
• Provide field service support for commissioning, preventive maintenance, repairs, in a proactive and quality manner on diagnostic imaging equipment.
• Monitor and maintain an insurance plan for equipment safety and mandatory performance levels.
• Meet the expectations of customers in terms of quality of service and communication.
• Complete documentation related to products, test reports, service records, etc.
• Travel to hospitals and clinics to carry out planned and unplanned service activities related to analog and digital radiography systems, mammography systems, and computer-assisted radiology systems.
• Effectively manage time and assigned projects.
• Support the policies, procedures, and practices of our client.
• On-call on a rotating basis to respond to customers outside of business hours.

APPLICATION - Diagnostic Imaging Field Service Engineer / Technician:

If you fit the profile and are interested in this position, please apply with your resume as directed here, and on our company website. While we thank all interested candidates, only those selected will be contacted. Thank you.

CAB0517