Field Service Coordinator: Merchandising Project Planning

The Home Depot; Toronto; Hybrid; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Semi-annual bonuses

Deferred Profit-Sharing Program

Comprehensive paid benefits

15% discount on stock purchases

Job summary

A leading home improvement retailer in Toronto is looking for a Field Service Coordinator to support project execution and drive operational efficiency. In this role, you will liaise between field teams and project planning specialists, ensuring timely resolution of issues and facilitating effective communication. Candidates should possess strong organizational and communication skills, with a focus on delivering high-quality outputs in a hybrid work environment. A background in retail is advantageous.

Qualifications

• 1 year of retail experience is an asset.
• Proficiency in Microsoft Excel, Word, and PowerPoint required.
• Ability to generate actionable reports and insights.

Responsibilities

• Serve as the primary point of contact for project-related issues.
• Monitor issue logs to ensure alignment with project planning specialists.
• Investigate root causes of issues for continuous improvement.
• Facilitate communication among cross-functional teams.
• Prepare regular status reports on issue progress.
• Proactively follow up on unresolved project deficiencies.
• Elevate critical issues posing risks to project deliverables.

Skills

Excellent Written and Verbal Communication

Strong Organizational Skills

Technical Proficiency

Problem-Solving

Collaboration & Teamwork

Reporting & Trend Analysis

Proactive and Adaptable

Tools

SAP

Compass

Planograms

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A leading home improvement retailer in Toronto is looking for a Field Service Coordinator to support project execution and drive operational efficiency. In this role, you will liaise between field teams and project planning specialists, ensuring timely resolution of issues and facilitating effective communication. Candidates should possess strong organizational and communication skills, with a focus on delivering high-quality outputs in a hybrid work environment. A background in retail is advantageous.