Field Operations Manager

WOW 1 DAY PAINTING; North Vancouver; Hybrid; CAD 85,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Field Operations Manager who thrives on empowering others and driving business growth. This exciting role involves leading Franchise Partners, ensuring accountability, and fostering long-term success through strategic guidance and support. With a hybrid work model, you'll enjoy flexibility while collaborating closely with your team. If you're ready to make a real impact and help others achieve their goals, this is the perfect opportunity for you to take your career to the next level.

Benefits

Extended Health Benefits

Dental Insurance

Professional Development Programs

Access to Gym Facilities

Qualifications

• 5+ years of experience as a Field Operations Manager in a service-oriented environment.
• Independent, self-motivated with excellent relationship-building skills.

Responsibilities

• Lead and support revenue growth across Franchise Partners.
• Conduct annual business strategy sessions for long-term goals.

Skills

Leadership

Coaching

Performance Management

Business Strategy

Relationship Building

Education

Bachelor Degree in Business

Diploma in Business Administration

Job description

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Are you a relationship-driven leader-coach who thrives on helping others grow their business, hit ambitious goals, and stay laser-focused on long-term success? WOW 1 DAY PAINTING is looking for a Field Operations Manager - someone who knows how to empower others, keep them accountable, and celebrate wins along the way. If you’re ready to roll up your sleeves and make a real impact, read on.

When we say It’s All About People we mean it. We have created a hybrid work model that helps us get together to Collaborate, Celebrate and Connect while enjoying the flexibility of working where it makes sense for you. For this role we anticipate that you will be travelling 75% of the time. This posting is for an open position.

What People Say About You

• You're a natural coach—you have a way of pushing people to reach higher, while still making them feel totally supported.
• You know your numbers inside and out, but you also know how to explain them in a way that gets people excited about action.
• You're proactive instead of reactive. You always come prepared with solutions, not just problems."
• You’re goal-oriented and laser-focused—you don’t just set ambitious targets, you guide people all the way to the finish line with the tools, resources, and accountability they need to succeed.
• You bring structure and clarity, but you’re also agile—you can pivot quickly when things change and help others do the same without missing a beat.
  
  

A DAY IN THE LIFE

• Driving Business Growth & Strategy: Lead and support the overall top-line revenue growth across your portfolio of Franchise Partners. Guide Franchise Partners through the goal-setting process, ensuring alignment with their business objectives.Conduct annual business strategy sessions to help develop long-term goals and action plans.
• Performance Management & Accountability: Lead consistent Goal Setting & Review (GS&R) sessions with Franchise Partners, ensuring they stay on track to meet their targets. Hold Franchise Partners accountable for achieving goals, while equipping them with the tools, resources, and support needed for success.
• Cross-Functional Collaboration & Brand Initiatives: Partner with the Operations teams to identify and implement programs to drive Franchise performance. Assist in rolling out key brand initiatives, promotions, and process improvements in alignment with annual strategies.
• Relationship Building & Support: Build long-term, trusted relationships with Franchise Partners, serving as their go-to resource for strategic guidance. Conduct regular field visits with Franchise Partner, providing on-site coaching, operational support, and brand compliance guidance.
  
  

What You Bring To The Table

• Must be independent and self-motivated, and able to travel up to 75%
• Experience in the home service industry or painting industry is a bonus!
• Bachelor Degree / Diploma in Business, Business Administration, or similar, a strong asset
• 5 + years of experience as a Field Operations Manager - or similar within a service-oriented, franchise environment
  
  

Compensation & Benefits

• Salary is $85,000 to $100,000 per annum (The actual salary offered will be commensurate with education, experience, and internal parity).
• The Total Compensation Package includes Extended Health and dental. Focus on your development through our professional development programs. Enjoy a variety of health and wellness initiatives, including access to gym facilities at our corporate head office. Speak to us to learn more about what we offer.
  
  

HYBRID WORK ENVIRONMENT

We have created a hybrid work model that helps us get together to Collaborate, Celebrate and Connect while enjoying the flexibility of working where it makes sense for you. For this role’s duty and responsibility, we anticipate that you will come into the office one to two times per month.

THE HIRING PROCESS

• Pre-Screen – Let’s talk about your experience, goals & excitement for this role!
• Interviews – We know this is as big of a decision for you as it is for us, which is why our interview process is designed to be both engaging and transparent.
• References & Background Check
• We use audio recording transcription for our interview practices
  
  

About Us

• O2E Brands has been named one of Canada’s Best Workplaces 14 times and made Newsweek’s top 100 list of “Most Loved Workplaces” at #14, the only Canadian company!
• Check out our culture on (YouTube) & social media!
• We value diversity and inclusivity—accommodations available upon request.
  
  

️ Ready to take your career to the next level? Apply today!

#WOW1DAYPAINTING

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Consumer Services

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