Field Mechanic

Tennant Company; Laval; On-site; CAD 62,000 - 94,000; Full time

Job summary

Join a forward-thinking company dedicated to creating a cleaner, healthier world as a Field Service Technician. In this dynamic role, you will troubleshoot and repair a range of mechanical and electrical systems on innovative cleaning equipment. With a strong emphasis on customer service, you'll ensure that equipment is maintained to the highest standards while enjoying a supportive work environment. The company offers a comprehensive benefits package and performance-based incentives, making this an exciting opportunity for those who thrive in fast-paced settings. If you are ready to make a difference, we want to hear from you!

Benefits

Performance-based incentives

Excellent benefits package

Company Service Vehicle

Cell phone and Tablet

Uniforms

Specialty Tools

Comprehensive training program

Qualifications

• Minimum 3 years experience in troubleshooting and repairing mechanical systems.
• Valid driver's license and ability to meet driving policy requirements.

Responsibilities

• Perform preventative maintenance and troubleshoot mechanical and electrical issues.
• Plan daily schedule and maintain communication with customers regarding service.

Skills

Troubleshooting mechanical systems

Repairing combustion engines

Using hand and power tools

Customer service skills

Communication skills

Education

High school diploma or equivalent

Tools

MS Office Suite

Diagnostic devices

Personal computer

Job description

Field Mechanic

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Ready for Something New? If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world!

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements.
• Minimum of 3 years of experience:
• Troubleshooting and repairing combustion engines (LP, Diesel, or Gas)
• Troubleshooting and repairing mechanical and electrical systems
• Using hand and power shop tools, equipment, and diagnostic devices.
• Using a personal computer, MS Office Suite, and email.

Preferred Experience

• Previous experience and knowledge:
• Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
• Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.

Tennant Company Offers

• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual and factory-based training

Competitive base salary commensurate with experience: $62,300 - 93,500 CAD Annualized. Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.

Total Compensation = Base Salary + Benefits. Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.