Field Heavy Equipment Technician

Brandt Group of Companies; Cranbrook; On-site; CAD 65,000 - 90,000; Full time

Job summary

Brandt Group of Companies in Cranbrook is seeking a Field Heavy Equipment Technician to diagnose, repair, and maintain construction and forestry equipment and attachments in the field. You will diagnose, assemble/disassemble, order parts, and service heavy duty machinery at customer sites.

This role requires safe work practices, strong communication with customers and the service team, and the ability to use service software like John Deere Service Advisor.

Qualifications

• Experience diagnosing, repairing heavy duty equipment and documenting on work orders.
• Experience using service advisor and parts catalogs.

Responsibilities

• Evaluate and repair heavy duty equipment and attachments.
• Diagnose malfunctions and perform assemblies/disassemblies.
• Order parts and coordinate with parts personnel.
• Document all actions and time on work orders.
• Ensure safety standards in all service tasks.
• Use computer systems to document maintenance, inspection, and diagnosis.
• Road test equipment and check attachment operation as required.

Skills

Customer communication

Safety awareness

Heavy equipment knowledge

Diagnostics

Documentation

Education

Certified Journeyperson in Heavy Duty Equipment technician trade

Tools

John Deere Service Advisor

Job description

Brandt is currently seeking a Field Heavy Equipment Technician for our Cranbrook Construction and Forestry location. This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair heavy duty equipment
• Use secondary materials and equipment safely and efficiently
• Use related instruments, hand and power tools, secondary equipment, and computer systems
• Accurately and completely document on work orders all machine information, actions taken, and time taken
• Continually assess service task hazards and ensure work is performed safely, and to accepted standards
• Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis
• Use parts catalogues to locate parts, and order parts from parts personnel
• Road test equipment and check attachment operation as required

What We Look For

• Must have the ability to communicate and work effectively with customers, the service team, and branch personnel
• Must be able to meet physical demands (climbing, overhead lifting/postures, prolonged standing, sensory processing, fine motor control)
• Must be able to lift up to 50 pounds
• Previous mechanical experience in a heavy equipment environment is preferred
• Certified Journeyperson in the Heavy Duty Equipment technician trade or equivalent designated trade preferred
• Must be committed to customer service and service excellence

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.