Field Case Manager- 12 Month Contract (Future Opportunity)

AmerisourceBergen; Collingwood; Remote; CAD 60,000 - 100,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die bereit sind, die Gesundheitsversorgung zu revolutionieren. In dieser spannenden Position sind Sie der Hauptansprechpartner für Ärzte und deren Mitarbeiter, unterstützen die Patientenversorgung und fördern die Qualität der Dienstleistungen. Sie werden die Möglichkeit haben, Ihre Fähigkeiten in einem dynamischen Umfeld einzusetzen, während Sie mit einem talentierten Team zusammenarbeiten, das sich leidenschaftlich für die Verbesserung der Lebensqualität von Menschen und Tieren einsetzt. Wenn Sie eine Karriere anstreben, die einen echten Unterschied macht, ist dies die perfekte Gelegenheit für Sie.

Benefits

Medizinische Versorgung

Zahnversicherung

Professionelle Entwicklung

Mentorship-Programme

Familienunterstützung

Verhaltensgesundheitslösungen

Elternzeit

Freiwilligenaktivitäten

Qualifications

• Registered Nurse (RN) mit Erfahrung im Bereich der Patientenversorgung.
• Bilingualismus ist erforderlich für Quebec und New Brunswick.

Responsibilities

• Einzelner Ansprechpartner für Ärzte und deren Mitarbeiter.
• Beratung und Unterstützung bei der Dokumentation für die Kostenerstattung.

Skills

Kundenservice

Analytische Fähigkeiten

Organisation

Kommunikationsfähigkeiten

Detailorientierung

Anpassungsfähigkeit

Education

Registered Nurse (RN)

Pharmazeutische oder wissenschaftliche Abschlüsse

Tools

Microsoft Office

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities. Please note that only those who qualify will be contacted.

Primary Duties and Responsibilities:

• Single point of contact for the program with physicians
• Educate physicians and/or their staff on various program services
• Provide therapy guidelines to manage physician expectations with respect to reimbursement
• Consult patient charts to effectively complete necessary paperwork to obtain coverage
• Assist MDs in completing Special Authorization (SA) forms, enrollment forms, prescription renewals, and other documentation
• Provide ongoing updates to physicians on their patients
• Customize current program elements to meet the needs of assigned physicians, adjusting based on in-clinic and remote MD needs
• Identify areas for risk and foster proactive, continued quality improvement
• Work collaboratively with other team members to coordinate the patient journey
• Participate in scheduled physician meetings with sales representatives
• Attend Continuous Medical Education events and report new activities
• Regular travel to various physician offices
• Adverse Event reporting
• Adhoc duties as assigned

Experience and Educational Requirements:

• Registered nurse (RN)
• Related degree may be considered (pharmacists, science degrees) or equivalent transferable skills
• Experience in public or private third-party reimbursement arena, pharmaceutical sales, managed care, or clinical support is an asset
• Bilingualism is an asset (required for province of Quebec)
• Previous Case Manager experience is an asset
• Basic CCPE certification is an asset

Minimum Skills, Knowledge and Ability Requirements:

• Exceptional customer service and interpersonal skills
• Ability to manage multiple tasks and priorities
• Understanding of medical terminology
• Strong analytical and organizational skills
• Ability to analyze current enrollment volume by MD
• Ability to engage with physicians and their staff as a trusted medical partner
• Excellent time management and sense of urgency
• Effective collaboration with program team members
• Ability to work independently in a remote setting
• Effective communication skills in English and French (oral and written) for Quebec and New Brunswick
• Detail-oriented and results-driven
• Adaptability to change and ambiguity
• Proficiency in Microsoft Office and strong computer skills
• Willingness to attend healthcare education events outside regular hours
• Valid, non-expired driver’s license and access to a vehicle
• Ability to maintain a dedicated home office space with supplied equipment

The successful candidate may have daily contact with unilingual English-speaking customers, patients, or peers from cross-functional teams.

What Cencora offers

We provide compensation, benefits, and resources that foster an inclusive culture and support our team members’ purpose-driven work. Benefits include medical, dental, vision, and a comprehensive wellness suite covering physical, emotional, financial, and social health. We support working families with backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental and caregiver leave. We also offer training, professional development, mentorship, employee resource groups, volunteer activities, and more.

Equal Employment Opportunity

Cencora is committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or other protected classes. We ensure non-discriminatory practices in all aspects of employment, including recruiting, training, compensation, benefits, promotions, and transfers.

We provide reasonable accommodations for individuals with disabilities during the employment process upon request. To request accommodations, contact us at 888.692.2272 or [e-mail]. Messages unrelated to accommodation requests will not be responded to.

Accessibility Policy

Cencora is committed to accessible employment practices and will accommodate individuals with disabilities during recruitment, assessment, hiring, and employment.

Affiliated Companies

Innomar Strategies