Fault Control Signals Specialist

Metrolinx; Oakville; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Metrolinx is seeking a Fault Control Signals Specialist to mitigate, triage, and coordinate trouble calls across the Metrolinx corridor. The role involves coordinating with maintenance vendors, providing remote troubleshooting, and monitoring assets using SCADA systems.

Candidates should have an engineering degree with railway signaling experience, strong project management skills, and a valid G driver's license. On-call and rotating shift work are required in the 12-hour block schedule.

Qualifications

• Degree in Engineering or related field or equivalent combination
• Experience in railway signal/communications design, commissioning, or maintenance
• Technical and project management experience in signals, SA/SCADA projects, networks
• Experience in contract administration and contractor negotiations
• Proficiency in MS Office and strong communication skills
• Valid Class G driver’s license in good standing

Responsibilities

• Provide first level troubleshooting and collect information to determine Location, Symptom, and Cause
• Coordinate trouble calls and open/close tickets across the Metrolinx corridor
• Offer remote troubleshooting assistance and monitor equipment via SCADA systems
• Coordinate with maintenance vendors and Metrolinx stakeholders
• Onsite field support including troubleshooting, asset auditing and training as required
• Participate in investigations of incidents and service affecting issues

Skills

Engineering degree

Railway signaling

Project management

Contract administration

MS Office

Communication skills

Driver's license

Education

Engineering degree

Tools

SCADA systems

MS Office

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Maintenance Delivery Signals - Fault Control Office is looking for a Fault Control Signals Specialist to join the team. You will be mitigating, triaging, and coordinating trouble calls across the Metrolinx corridor, this includes engaging our maintenance vendor’s and providing information to Metrolinx stakeholders.
What will I be doing?

• First level support troubleshooting for the Rail Traffic Controllers.
• Collecting information to determine Location, Symptom, Cause and Effect of a problem.
• Identifying and protecting the situation if there is a safety concern, equipment being damaged, and there is a potential of loss of productivity.
• Leveraging various signals and communications plans and schematics to assist in troubleshooting.
• Gathering, interpreting, and disseminating information from various logging systems to identify the fault and take necessary corrective action.
• Open, dispatch, update, and close trouble tickets to accurately record pertinent information.
• Provide remote troubleshooting assistance for vendor trouble calls.
• Remotely monitor and triage equipment using various SCADA systems.
• Provide office support for emergent work blocks.
• Participate in the investigation of all S&C accidents, major incidents, and infrastructure.
• Onsite field support, such as assisting in troubleshooting, asset auditing and training across the network as required.
• Coordinate between Metrolinx and foreign railways for service affecting issues.
• Assume “On-Call” responsibilities to support operational requirements.
• Work Location is dependent on the Business continuity plan and training requirements.

What Skills and Qualifications Do I Need?

• Completion of a degree in Engineering or a related discipline – or a combination of education, training and experience deemed equivalent.
• Demonstrated experience in railway signal/communications systems design, commissioning, and/or maintenance.
• Technical and project management experience in large signals, crossing warnings, electrical, Supervisory Control and Data Acquisition (SCADA) and communications projects, and signal systems network design and architecture, routing, switching, and firewalls.
• Experience in contract administration to oversee contractor negotiations and resolve invoice and contract interpretation disputes.
• Proficiency in MS Office (e.g., Outlook, Word, Excel, PowerPoint, etc.)
• Interpersonal and oral/written/presentation communication skills to develop standard procedures, and documents, and reports alternative technological approaches, options, and solutions.
• A valid Class “G” driver’s license in good standing is required.

Working Conditions

This role is required to work 12-hour shifts, rotating days and nights every two weeks as displayed in the table below.

• CYCLE SA SU M T W TH F
• 1 OFF OFF 7AM-7PM 7AM-7PM OFF OFF 7AM-7PM
• 2 7AM-7PM 7AM-7PM OFF OFF 7AM-7PM 7AM-7PM OFF
• 3 OFF OFF 7PM-7AM 7PM-7AM OFF OFF OFF 7PM-7AM
• 4 7PM-7AM 7PM-7AM OFF OFF 7PM-7AM 7PM-7AM OFF

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or a accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [e-mail].

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.