Fashion Sales Advisor: Elevate Customer Experience & Style

Hmgroup; St. Catharines; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

Job summary

H&M in Canada is seeking a Sales Advisor to deliver exceptional customer service, guide customers through the store, and actively sell products. You will leverage fashion knowledge to share trends and stories, support garment care and stock, and help maintain a tidy, welcoming sales floor.

You’ll also promote the Hello Member loyalty app and participate in sustainability initiatives. The role emphasizes a collaborative team environment, omni-channel experiences where available, and a strong

Qualifications

• Experience delivering excellent customer service in fashion or retail.
• Ability to advise customers on fashion trends and product stories.
• Willingness to engage customers and promote loyalty programs.

Responsibilities

• Provide excellent customer service by guiding customers through the store and OMNI experience.
• Promote products and engage customers to help reach sales targets with store management.
• Highlight Hello Member loyalty app and in-store sustainability initiatives.
• Maintain clean, organized displays and assist with garment care, replenishment and stocking.
• Support opening and closing of the store and assist with omni-channel services where available.

Skills

Sales experience

Customer service

Fashion knowledge

Job description

H&M in Canada is seeking a Sales Advisor to deliver exceptional customer service, guide customers through the store, and actively sell products. You will leverage fashion knowledge to share trends and stories, support garment care and stock, and help maintain a tidy, welcoming sales floor.

You’ll also promote the Hello Member loyalty app and participate in sustainability initiatives. The role emphasizes a collaborative team environment, omni-channel experiences where available, and a strong