Fashion Sales Advisor — Elevate Customer Experience

H&M; Ottawa; On-site; CAD 21,000 - 28,000; Part time

Benefits offered by this job

Staff discount card

Incentive Program – HIP

Global employee benefits

Job summary

H&M in Ottawa is seeking a Sales Advisor to deliver exceptional customer service and actively sell fashion items. You will guide customers through our assortment, share trends, and promote loyalty programs while helping maintain an engaging store presentation.

You will work with the team to hit sales targets, support garment care, stock levels, and in-store operations. Prior retail experience and passion for fashion are valued for this role.

Qualifications

• Experience in selling in a retail environment or fashion context.
• Ability to engage customers and provide exceptional service.
• Knowledge of fashion trends and product knowledge to inform customers.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Promote and sell products, using fashion knowledge to assist decisions.
• Support with garment care, stock, and store presentation to maintain a tidy environment.
• Engage with customers about loyalty programs and sustainability initiatives.
• Collaborate with store team to achieve sales targets and deliver great experiences.

Skills

Sales experience

Customer service

Fashion awareness

Communication

Tools

POS system

Job description

H&M in Ottawa is seeking a Sales Advisor to deliver exceptional customer service and actively sell fashion items. You will guide customers through our assortment, share trends, and promote loyalty programs while helping maintain an engaging store presentation.

You will work with the team to hit sales targets, support garment care, stock levels, and in-store operations. Prior retail experience and passion for fashion are valued for this role.