Fashion Retail Store Leader - Drive Growth & Customer Experience

Lovisa; Kingston; Sur place; CAD 50 000 - 70 000; Plein temps

Résumé du poste

Lovisa in Kingston, Ontario is seeking a dynamic Store Manager to lead daily store operations and drive business growth. You will oversee a high-performing team in a fast-paced fashion retail setting, ensuring a superior customer experience and strong sales performance.

You will analyze sales trends, manage budgets, and implement KPI-driven tactics while maintaining store presentation and inventory control. Weekend and holiday availability is required to meet store needs.

Qualifications

• 3+ years of retail management experience.
• Proven track record of achieving sales targets.
• Strong leadership and team development skills.
• Excellent problem-solving abilities.
• Deep passion for retail and fashion.
• Flexible availability including weekends and holidays.
• Bachelor's degree preferred.

Responsabilités

• Drive sales targets through effective team leadership and strategic planning.
• Analyze sales data to identify trends and opportunities.
• Implement and monitor KPIs to ensure store productivity.
• Lead by example in delivering exceptional sales performance.
• Recruit, train, and develop store staff.
• Create succession plans to develop future leaders.
• Conduct performance reviews and provide coaching.
• Build and maintain a passionate, customer-focused team.
• Ensure optimal inventory management and stock control.
• Implement loss prevention strategies to minimize shrink.
• Execute visual merchandising standards to maximize sales.
• Oversee opening and closing procedures.
• Maintain store presentation and cleanliness standards.
• Foster a customer-first culture throughout the store.
• Resolve complex customer service issues.
• Ensure consistent delivery of exceptional shopping experiences.
• Build and maintain customer loyalty.
• Manage store budget and expenses.
• Report key metrics to upper management.
• Implement company policies and procedures.
• Identify and resolve operational challenges.

Connaissances

Retail management

Sales targets

Team leadership

Formation

Bachelor's degree preferred

Description du poste

Lovisa in Kingston, Ontario is seeking a dynamic Store Manager to lead daily store operations and drive business growth. You will oversee a high-performing team in a fast-paced fashion retail setting, ensuring a superior customer experience and strong sales performance.

You will analyze sales trends, manage budgets, and implement KPI-driven tactics while maintaining store presentation and inventory control. Weekend and holiday availability is required to meet store needs.