Fashion Retail Keyholder — Flexible Hours & Growth

Reitmanscanadalteltd; Vaughan; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Hours

Career Advancement

Employee Discount

Referral Rewards

Job summary

Reitmans (Canada) Limited is seeking a Key Holder to support the management team in creating a welcoming, customer-focused environment that reflects the brand's image.

You will bring energy, style expertise, and a customer-first mindset to every interaction, whether on the sales floor, in the fitting room, or at the cash desk. This role emphasizes reliability, attention to detail, and ensuring an exceptional shopping experience for every guest.

Qualifications

• 2+ years of experience in retail, sales or customer service.
• High school diploma required.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.

Responsibilities

• Deliver an outstanding customer experience that builds strong relationships and encourages loyalty.
• Process transactions efficiently and accurately at checkout.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain merchandising and presentation standards to keep the sales floor clean, organized, and visually appealing.
• Support daily store operations, including opening and closing procedures, to ensure smooth execution.
• Uphold a customer-first approach by offering styling advice and answering questions.

Skills

Customer service

Sales

Merchandising

Fashion knowledge

Multitasking

Education

High school diploma

Tools

POS systems

ERP systems

ATS systems

Microsoft Office

Job description

Reitmans (Canada) Limited is seeking a Key Holder to support the management team in creating a welcoming, customer-focused environment that reflects the brand's image.

You will bring energy, style expertise, and a customer-first mindset to every interaction, whether on the sales floor, in the fitting room, or at the cash desk. This role emphasizes reliability, attention to detail, and ensuring an exceptional shopping experience for every guest.